Technical Consultant - Datacenter & Cloud

AHEAD; Chicago (IL); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Parental/caregiver leave

Job summary

AHEAD is seeking a Technical Consultant to lead deployment and optimization of enterprise storage across datacenter and cloud environments. You will be customer-facing, delivering scalable storage solutions, and advising clients and internal teams.

Strong hands-on experience with block and file storage, SAN, and cross-platform collaboration is required. Travel across the United States is expected as part of delivery engagements, with emphasis on documentation, knowledge transfer, and continuous

Qualifications

• Hands-on in enterprise storage infrastructure delivery roles.
• Strong experience with major storage platforms (PowerMax/VMAX, PowerScale/Isilon, Unity, PowerStore, Pure, NetApp, Nasuni, Cloudian).
• Experience with SAN implementation and interoperability analysis.
• Experience integrating/storage solutions across AWS, Azure, and Google Cloud.
• Knowledge of automation/orchestration tools (Python, Bash, PowerShell, JavaScript, Ansible, Terraform, Jenkins).
• Ability to troubleshoot complex storage and connectivity issues across arrays, hosts, switches, and supporting infrastructure.
• Strong communication and documentation skills; able to explain risks to technical and business stakeholders.
• Proven ability to manage multiple priorities in client-facing delivery environments.
• Experience with both block and unstructured storage deployments.
• Familiarity with AI productivity tools and automation to improve delivery speed.

Responsibilities

• Implement storage solutions for performance, availability, recoverability, scalability, and simplicity across on-prem and cloud environments.
• Deploy data center and cloud storage technologies (PowerMax, PowerScale, PowerStore, NetApp ONTAP, StorageGRID, Pure FlashArray/Blade, Nasuni, Cloudian).
• Design and deploy SAN infrastructure; perform interoperability analysis across servers, switches, and storage.
• Support replication and storage continuity technologies (SRDF, SyncIQ, Pure, SnapMirror, Zerto).
• Create technical documentation including designs, implementation plans, and operational procedures.
• Act as technical point of contact during delivery engagements, status meetings, cutovers, and escalations.
• Collaborate with project managers, architects, account teams, and customer stakeholders to align scope and timelines.
• Provide post-implementation knowledge transfer and root-cause analysis.
• Contribute to delivery quality and customer satisfaction; mentor junior team members.
• Stay aware of storage/cloud/infrastructure trends and suggest practical improvements.

Skills

Enterprise storage

PowerMax/VMAX

PowerScale/Isilon

NetApp ONTAP

Cloud platforms

SAN interoperability

Automation scripting

Documentation

Strong communication

Tools

Cisco Fibre Channel

Brocade switches

SRDF

SyncIQ

Zerto

Terraform

Ansible

Kubernetes

PowerShell

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

AHEAD is seeking a Technical Consultant for the implementation and optimization of enterprise storage environments across Datacenter and Cloud environments. This is a customer‑facing, delivery‑focused role responsible for deployment of scalable storage solutions, executing infrastructure projects, and serving as a trusted advisor to clients and internal teams. The ideal candidate brings strong hands‑on experience across Block and File Storage, SAN Infrastructure, troubleshooting, documentation, and collaboration across delivery workstreams. This role requires Travel throughout the US.

Responsibilities

• Implement storage solutions for performance, availability, recoverability, scalability, and operational simplicity across on‑premises and cloud environments.
• Deploy data center and cloud storage technologies including PowerMax , PowerScale , PowerStore , NetApp ONTAP and StorageGRID , Pure FlashArray and FlashBlade , Nasuni, Cloudian , and related platforms.
• Design, configure, and deploy SAN infrastructure, including Cisco and Brocade Fibre Channel switching. Perform SAN interoperability analysis across server, switch, and storage infrastructure.
• Support replication and storage continuity technologies such as SRDF, SyncIQ , Pure, SnapMirror , Zerto, and related array or host‑based tools.
• Develop technical documentation including solution designs, implementation plans, operational procedures, and knowledge transfer materials.
• Act as a technical point of contact during delivery engagements, status meetings, cutovers, and escalation events.
• Collaborate with project managers, architects, account teams, and customer stakeholders to align scope, timeline, and technical outcomes.
• Provide post‑implementation knowledge transfer, root cause analysis, and continuous improvement recommendations.
• Contribute to delivery consistency, technical quality, and customer satisfaction while supporting junior team members as needed.
• Maintain awareness of emerging storage, cloud, and infrastructure trends and recommend practical improvements to delivery methods and client environments.

Qualifications

• Hands‑on experience in enterprise storage infrastructure delivery roles, ideally within consulting, professional services, or complex customer delivery environments.
• Strong experience with major storage platforms including Dell EMC PowerMax or VMAX, PowerScale or Isilon, Unity, PowerStore , Pure Storage, NetApp, Nasuni, Cloudian , and comparable enterprise technologies.
• Experience with SAN implementation and interoperability analysis.
• Experience with integrating, and supporting storage solutions across major cloud platforms such as AWS, Microsoft Azure, and Google Cloud.
• Working knowledge of automation and orchestration using tools such as Python, Bash, PowerShell, JavaScript, Ansible, Terraform, or Jenkins.
• Ability to troubleshoot complex storage and connectivity issues across arrays, hosts, switches, and supporting infrastructure ecosystems.
• Strong communication and documentation skills, including the ability to explain risks and recommendations to both technical and business stakeholders.
• Demonstrated ability to manage multiple priorities and work independently in client‑facing delivery environments.
• Experience in deployment and support of enterprise Storage Systems including both block and unstructured data.
• Familiarity with AI productivity tools and practical use of automation to improve delivery consistency and speed.
• Experience contributing to customer workshops, technical discovery, and solution planning activities.

Expectations

• Take ownership of assigned technical workstreams and contribute as a trusted member of the Storage Delivery Team.
• Deliver high‑quality work with strong attention to execution, risk management, and customer outcomes.
• Build credibility quickly with customer teams and internal delivery, architecture, and sales stakeholders.
• Balance deep technical execution with customer service, communication, and business awareness.
• Contribute to AHEAD Storage Practice Growth through skills development and shared knowledge.

$135,000 - $165,000 a year

The compensation range indicated in this posting reflects the On‑Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Why AHEAD

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top‑notch technologies in a multi‑million‑dollar lab, by encouraging cross‑department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits Include

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Use Of AI

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected] .

You may opt‑out of the review or analysis of your application and resume by AI tools by using the General Application . Please include the role you wish to apply for in the Additional Information field. You may also choose to opt‑out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt‑out.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.