Technical Business Analyst

WebMatrix; United States; Remote; USD 55,000 - 110,000; Full time

Job summary

WebMatrix is seeking a Technical Business Analyst for a contract (w2-hourly) role, fully remote across the United States. You will partner with business and technical stakeholders to capture and document requirements, translate needs into user stories, and support delivery through the full project lifecycle.

You will gather and analyze requirements, craft acceptance criteria, facilitate stakeholder sessions, manage work items in Jira/Confluence, and write SQL queries to validate data.

Qualifications

• Experience in requirements gathering and documentation.
• Strong skills in writing user stories and acceptance criteria.
• Experience facilitating stakeholder sessions and driving alignment.
• Hands-on experience with Jira and Confluence.
• Working SQL skills for reporting and data validation/testing.
• Hands-on experience using AI tools (Claude) as a development tool — not just for reference, but as part of how you actually get work done.
• Strong communication skills and the ability to work independently in a fully remote environment.
• Nice to have ERP experience, particularly JD Edwards (JDE).

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Write clear user stories with well-defined acceptance criteria.
• Facilitate discussions and working sessions with stakeholders across business and technical teams.
• Manage and maintain work items, documentation, and progress in Jira and Confluence.
• Write SQL queries to support reporting and to test and validate data.
• Use AI tools such as Claude end-to-end as part of your daily workflow — including test case creation, troubleshooting, brainstorming, discovery, drafting user stories, and Jira updates.

Skills

Requirements gathering

User stories

Stakeholder alignment

Independent work

Communication

Tools

Jira

Confluence

SQL

AI tools (Claude)

Job description

We are looking for a Technical Business Analyst to join our team on a contract (w2-hourly) basis, working 100% remotely within the US. In this role, you will work closely with business and technical stakeholders to gather and document requirements, translate business needs into clear user stories, and support delivery through the full project lifecycle.

What You're to Do

• Gather, analyze, and document business and functional requirements
• Write clear user stories with well-defined acceptance criteria
• Facilitate discussions and working sessions with stakeholders across business and technical teams
• Manage and maintain work items, documentation, and progress in Jira and Confluence
• Write SQL queries to support reporting and to test and validate data
• Use AI tools such as Claude end-to-end as part of your daily workflow — including test case creation, troubleshooting, brainstorming, discovery, drafting user stories, and Jira updates

What We're Looking For

• Proven experience in requirements gathering and documentation
• Strong skills in writing user stories and acceptance criteria
• Experience facilitating stakeholder sessions and driving alignment
• Hands-on experience with Jira and Confluence
• Working SQL skills for reporting and data validation/testing
• Hands-on experience using AI tools (Claude or similar) as a development tool — not just for reference, but as part of how you actually get work done
• Strong communication skills and the ability to work independently in a fully remote environment

Nice to Have

• ERP experience, particularly JD Edwards (JDE)