Technical Authoring Scrum Master

Whirlpool, Inc.; Benton Harbor (MI); On-site; USD 41,000 - 81,000; Full time

Benefits offered by this job

Generous benefits package

Employee discount

Fitness reimbursement

Educational reimbursement

Kitchenettes

Job summary

Whirlpool Corporation in Michigan is seeking a Scrum Master with Authoring Skills to join a new internal team creating Direct to Consumer promotional campaigns. You will work with Product Owner, designers, authors, and merchandisers to build site content using AEM, while applying Scrum practices and optimizing content governance for SEO.

This onsite role may be based at WoW Studios Chicago or Riverview Campus in Benton Harbor.

Qualifications

• Bachelor's degree required.
• 2+ years of experience with content management systems and content scheduling tools.
• 3+ years of experience authoring website content using Adobe Experience Manager components.
• 3+ years of experience with Jira/Confluence.

Responsibilities

• Agile Facilitation: Lead Scrum ceremonies ensuring Product Owner alignment.
• AEM Blocker Resolution: diagnose & remove AEM platform impediments.
• Technical Discovery: lead discovery phases, architect solutions, drive Continuous Improvement.
• Jira Management: maintain & optimize Jira workflows for sprint execution.
• Cross-Functional Alignment: partner with design, development, and Conversion teams.
• Hands-On Execution: create & manage AEM content as needed for peer support.

Skills

Agile facilitation

AEM content authoring

Stakeholder management

Jira workflows

Education

Bachelor's Degree

Tools

Jira

Confluence

Adobe Experience Manager (AEM)

Job description

About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This role in summary

Whirlpool is looking for a Scrum Master with Authoring Skills that will be part of a new internal team to create Direct to Consumer (D2C) promotional campaigns.

This role is onsite at our WoW Studios Chicago office or Riverview Campus in Benton Harbor.

This candidate will work closely with the Product Owner, designers, authors, and merchandisers to build the site content for these always-on campaigns. This candidate will understand Scrum, Adobe Experience Manager (AEM) authoring, UI/ UX practices, and have a good understanding of Search Engine Optimization and content governance. This candidate will have a passion for process and have a continuous improvement mindset.

Your responsibilities will include

• Agile Facilitation: Lead Scrum ceremonies (stand-ups, sprint planning, retrospectives) ensuring Product Owner alignment.
• AEM Blocker Resolution: Primary technical escalation point to diagnose & remove AEM platform impediments.
• Technical Discovery: Lead discovery phases, align stakeholders, architect solutions, drive Continuous Improvement.
• Jira Management: Maintain & optimize Jira workflows for seamless sprint execution.
• Cross-Functional Alignment: Partner with design, development, and Conversion teams.
• Hands-On Execution: Create & manage AEM content, as needed to provide peer support.

Minimum requirements

• Bachelor's Degree
• 2+ years of experience with content management systems and content scheduling tools
• 3+ years of experience authoring website content using Adobe Experience Manager components
• 3+ years of experience with Jira/Confluence

Preferred skills and experiences

• Technical Scrum Mastery: Proven experience acting as a Scrum Master for a technical, web, or digital marketing team
• Hands-on AEM Experience: Extensive background working directly within Adobe Experience Manager as an advanced author, administrator, or technical support specialist
• Stakeholder Management: Experience leading technical discovery and aligning diverse teams (developers, designers, POs, Conversion teams) on complex projects
• Workflow Optimization: Demonstrated history of improving team velocity and removing bottlenecks through Jira optimization and process mapping

Compensation: $40,500- $81,000 + Annual Bonus

What we offer

• Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

• Always On Flexibility \- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere \- Minimum of one-week increments for a total of two weeks per year.
• Sabbatical \- Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.