Technical Assistant II (Probationary)

RecruitFront; Village of Ballston Spa (NY); On-site; USD 40,000 - 57,000; Full time

Job summary

The Ballston Spa Central School District is seeking a SchoolTool Coordinator to lead the daily administration, operation, and training for our Student Information System (SIS). You will oversee updates, rollovers, and configurations, while managing the Parent and Student Portals to ensure onboarding and public communication.

A primary focus is maintaining data integrity across all student records through routine audits and state reporting prep.

Qualifications

• 2–3 years of experience with Student Information Systems (SchoolTool preferred).
• Strong foundation in K–12 state reporting processes and data warehousing concepts.
• Ability to create clear documentation and training programs for district staff.

Responsibilities

• Lead daily administration, operation, and training for the Student Information System (SIS).
• Oversee system updates, new feature releases, annual rollovers, and core configurations.
• Manage Parent and Student Portals for onboarding and public communication.
• Maintain strict data integrity through routine audits and prep work for state reporting deadlines.

Skills

SIS experience

SchoolTool

Documentation

Training

Education

Bachelor's degree

Associate's degree

High School diploma or GED

Equivalent training/experience

Job description

The Ballston Spa Central School District is seeking a SchoolTool Coordinator to lead the daily administration, operation, and training for our Student Information System (SIS). In this role, you will oversee system updates, new feature releases, annual rollovers, and core configurations, while managing the Parent and Student Portals to ensure seamless onboarding and public communication. A primary focus of this position is maintaining strict data integrity across all student records through routine audits and prep work for state reporting deadlines. The ideal candidate will bring 2–3 years of experience with Student Information Systems (SchoolTool preferred), a strong foundation in K–12 state reporting processes and data warehousing concepts, and the ability to create clear documentation and training programs for district staff.

DISTINGUISHING FEATURES OF THE CLASS:

This is responsible work involving instruction, demonstrating as well as support for microcomputer software within a school district. This work involves familiarization with the micro computer field. This position is in charge of all of the training for staff on software that is used for school district functions. This position is also the Help Desk for technical and software problems. The incumbent will be required to have strong interpersonal skills and the ability to make independent judgments. Work is performed under the general supervision of the higher ranking computer technology position or higher ranking school district administrator with considerable leeway allowed for the exercise of independent judgment. Does related work as required.

TYPICAL WORK ACTIVITIES:

Provides training in all modules of school software and microcomputer equipment; Provides telephone support for technical and software problems; Provides on-site support to staff and administrators; Creates customized data reports; Troubleshooting system errors; Secures tech support from vendors and maintaining files; Attends various meetings and conducts in service programs providing informal services about school computer programs with school administrators, teachers, and other staff; Prepares related records or reports as required.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Thorough knowledge of micro-computer applications and software; good communication and organizational skills; ability to express ideas clearly and effectively both orally and in writing; ability to work with individuals or with groups of people; ability to relate new Information Technology concepts, products, and services to the user community in a non-technical, understandable manner; physical condition to commensurate with the demands of the position.

MINIMUM QUALIFICATIONS:

1. Graduation from a regionally accredited or NYS registered college with a Bachelors Degree and one (1) year of experience working with computer software in a networked environment.
2. Graduation from a regionally accredited or NYS registered college with an Associates Degree in Computer Technology, Data Processing, Computer Science, Electronic Technology or related field and two (3) years experience working with computer software in a network environment.
3. Graduation form high school or possession of a GED and three (5) years experience as described in (A) above; OR
4. An equivalent combination of training and experience as outlined by the limits of (A) and (B) above.

Salary: $34.95/hr.