Technical Assistant

MemorialCare; Long Beach (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

MemorialCare in Long Beach, CA is seeking a Technical Assistant in the Radiology Diagnostic department. This full-time, dayshift position involves patient transport, clerical filing, and receptionist duties under supervision, with potential direct patient care support to the radiology staff.

Responsibilities include imaging support, records handling, following directions, adhering to policies, and maintaining equipment and guest relations.

Qualifications

• 6+ months of experience in a Radiology department clerical section.
• Medical terminology class.
• Technical skills to include basic keyboard operation for the computer, operating O2 tanks, and operating patient beds.
• Must be able to interact effectively with others and demonstrate problem solving ability.
• Prepares, processes, and according to written procedures 'Numerical Filing System'.

Responsibilities

• Perform imaging procedures of diagnostically acceptable quality to fulfill guidelines of department protocol.
• Files, retrieves, processes radiology records / films; Demonstrates knowledge of clerical procedures; Retrieves films from storage facilities or locations.
• Follows instructions from supervisors or lead technologist; Demonstrates ability to solve problems or troubleshoot equipment; Transport patient as needed.
• Observes scheduled work hours and meal breaks; Maintains and demonstrates compliance with hospital Policies / Procedures.
• Follows through and completes job assignments; Accepts changes in work method and conditions; Works effectively under pressure.
• Keeps work area neat and clean; Demonstrates ability to use computer systems; Able to change printer ribbons/toner cartridges.

Skills

Radiology clerical

Medical terminology

Keyboard operation

O2 tank operation

Patient beds

Customer service / communication

Education

Medical terminology class

CPR & AED certification

Job description

Title: Technical Assistant

Location: Long Beach, CA

Department: Radiology Diagnostic

Status: Full Time

Shift: Days (8 hour shifts) - Variable start times

Pay Rate*: $23.00/hr.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Technical Assistant performs all support functions in the department to include transporting of patients, clerical file room, and reception duties under General supervision of the Radiology Support Services Supervisor, or lead technologist. The Technical Assistant may also assist the technical staff with direct patient care.

Essential Functions and Responsibilities of the Job

Perform imaging procedures of diagnostically acceptable quality to fulfill guidelines of department protocol:
Working with Documents and Records: Files, retrieves, processes radiology records / films; Demonstrates knowledge of clerical procedures; Retrieves films from storage facilities or locations.

Understanding and Following Directions: Follows instructions from supervisors or lead technologist; Demonstrates ability to solve problems or troubleshoot equipment; Transport patient as needed.

Adhering to Policies and Regulations: Observes scheduled work hours and meal breaks; Maintains and demonstrates compliance with hospital Policies / Procedures (Attendance, dress codes); Attends in-services/department meetings; Demonstrates positive customer services skills.

Adapting to Changing Conditions: Follows through and completes job assignments; Accepts Changes in work method and conditions; Works effectively under pressure; Exercises initiative and self motivation to complete tasks.

Operating and Maintaining Office Equipment: Keeps work area neat and clean; Demonstrates ability to use computer systems; Able to change printer
ribbons/toner cartridges.

Communicate and maintain proper relations personally and on the telephone with other Departments, Medical Center staff, M.D.’s and patient’s families to ensure a proper guest relations.

Performs other duties as assigned.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications/Work Experience:

• 6+ months of experience in a Radiology department clerical section.
• Medical terminology class.
• Technical skills to include basics keyboard operation for the computer, operating O2 tanks, and operating patient beds.
• Must be able to interact effectively with others and demonstrate problem solving ability.
• Prepares, processes, and according to written procedures 'Numerical Filing System'.

Education/Licensure/Certification:

• A current American Heart Association Basic Life Support for Healthcare Providers (CPR & AED) certification is required.