Technical Architect / Senior Technical Architect - Missionforce

Salesforce, Inc.; Yorktown (VA); Presencial; USD 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase plan

Descripción de la vacante

Salesforce Professional Services is seeking a Senior Technical Architect to guide large, complex customers in the Defense & National Security space. You will lead presales and implementation, shape engagements, provide technical oversight, and mentor Salesforce teams and Federal clients.

The role emphasizes architecture excellence, customer alignment, and collaboration with Delivery Managers and Solution Architects to deliver scalable, maintainable solutions across programs.

Formación

• 8+ years enterprise architecture or consulting experience on the Salesforce Platform.
• Strong application design skills with data, integration, and security architecture.
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications.
• Experience in public sector digital transformation initiatives.

Responsabilidades

• Serve as a trusted advisor to the client.
• Guide customers in deploying emerging technologies that drive business value.
• Collaborate with Delivery Managers and Solution Architects to architect solutions.
• Communicate complex concepts clearly and teach effectively.

Conocimientos

Enterprise architecture

Salesforce Platform

Customer advisory

Clear communication

Risk management

Program leadership

Security architecture

CTA certifications

Herramientas

Salesforce Platform

Descripción del empleo

Customer Success Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Professional Services is hiring Technical Architects to join the Missionforce team. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Defense & National Security space.

The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They’re responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.

• Serve as a trusted advisor to the client
• serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
• 8+ years enterprise architecture or consulting experience on the Salesforce Platform
• ~ Strong application design skills combined with strong data, integration, and security architecture skills
• ~ Able to effectively develop materials that are appropriate for the audience
• ~ Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Experience in public sector digital transformation initiatives
• Ability to convey and convince customers of best practices at various levels within a large organization
• Application design and development background
• Travel may be required and varies depending on the client requirements
• Government security clearance required for this role. S. citizen (U.
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.