Technical Analyst, Research

JLL; New York (NY); On-site; USD 102,000 - 124,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a candidate to help build and support AI tooling and citizen development within Research Innovation. You will work across AI workflows, training non-technical colleagues to create automations and AI solutions, while collaborating with our engineering team on larger enterprise tools.

The role emphasizes teaching, clear communication, and adapting to shifting priorities as the team grows and evolves in a fast-moving environment.

Qualifications

• Bachelor's degree in computer science, mathematics, or related technical field.
• 0–3 years in a software engineering or technical building role, internship considered.
• Ability to communicate with both technical and non-technical users.
• Willingness to teach and present to individuals and groups.
• Interest in understanding AI tooling and workflows.

Responsibilities

• Support our AI tooling community: answer user questions for agentic workflows, communicating with both technical and non-technical users.
• Design and stand up the citizen development tooling, workflows, and training for non-technical colleagues to build automations and AI solutions.
• Assist in building agentic enterprise software alongside our engineering team.
• Adapt as we grow by jumping in wherever help is needed and priorities shift.
• Contribute ideas to improve tools and workflows and partner with teammates to implement changes.

Skills

AI tooling

Communication

Teaching

Organizational skills

Problem solving

Education

Bachelor's degree in CS/Math or related field

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Opportunity

Research Innovation is one of the newest, fastest-moving teams inside JLL Research, built to help the business work smarter with data, AI, and better ways of connecting as an organization. This role is a chance to get in early and help build that out, developing AI assistants, agentic applications, and the citizen tooling that lets the rest of Research work faster, then teaching colleagues across the org how to use and build on it themselves. It's a hands-on, high-visibility seat on a team that's still being built, ideal for someone who wants to build first, enjoys teaching what they build, and is comfortable figuring things out as priorities shift.

What You'll Do

• Support our AI tooling community: Answer simple and complex AI user questions related to agentic workflows, tooling and AI use in general. You must be able to communicate with technical and non-technical users.
• Support in building out our citizen development program: Design and stand up the tooling, workflows, and training that let non-technical colleagues build their own automations and AI solutions.
• Assist in building agentic enterprise software: Get hands on experience with larger pieces of agentic applications and enterprise tools alongside our engineering team.
• Adapt as we grow: Jump in wherever the team needs help day to day and adjust as our priorities shift.
• Contribute ideas & solve problems: Bring forward better ways to build, structure, and scale our technical tools and workflows as the team grows. Partner with team members to help solve problems and implement change.

What We're Looking For

• A flexible, can-do mindset: genuinely energized by a role that changes shape as the team and its priorities grow.
• Computer Science or Math degree: Bachelor's degree in computer science, mathematics, or a related technical field.
• 0-3 years of experience in a software engineering or technical building role, ideally with exposure to workflow automation, scripting, or AI tooling. We welcome you to submit internship experience as well.
• Strong spoken & written communication skills: You must be comfortable speaking and writing to people, including senior executives.
• Business acumen and curiosity: Interest in understanding Research needs, workflows, and how to make them work more efficiently and unlocking value for clients and the business
• Highly organized with an eye for detail and follow-through.
• Passion for AI tools: Direct passion and demonstrated ability to build skills and agents andcomfort learning new systems quickly.
• Comfortable teaching: genuine enjoyment explaining technical concepts and confidence presenting to individuals and groups.

Why This Role Matters

This is a rare chance to help support and build a team from the ground up shaping how JLL Research adopts AI and works together with room to grow your scope as the team does.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

101,500.00 - 124,300.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Boston, MA, New York, NY

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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