Technical Analyst - IFC Performance and Reliability

EchoStar; Atlanta, Melbourne, Lisle (GA, FL, IL); On-site; USD 86,000 - 114,000; Full time

Benefits offered by this job

Health perks

401(k) with company match

ESPP

Flexible time away

Job summary

EchoStar’s Hughes Network Systems division seeks a Technical Analyst - IFC Performance and Reliability to sustain and improve in-flight connectivity systems on commercial aircraft. You will lead reliability monitoring and data analysis to drive uptime and performance.

You will collaborate with maintenance teams, hardware vendors, and airlines to implement improvements, classify fault categories, and use predictive methods to forecast failures.

Qualifications

• Minimum 5+ years of reliability engineering for aircraft systems or avionics components.
• Proficiency in MS Excel, Salesforce, ServiceNow, and Smartsheet.
• Ability to collect, query, and analyze technical data across enterprise databases.
• Experience with MTBF, MTBUR, NFF, RFR, Pareto distributions.
• Ability to interpret complex aircraft manuals, logs, and reports to drive changes.
• Experience collaborating with operations teams, vendors, and airlines.
• AI applications to optimize statistical modeling and predictive maintenance workflows.

Responsibilities

• Maintain optimal performance for the Hughes in-flight connectivity system on commercial aircraft.
• Drive reliability and system performance monitoring programs.
• Analyze data to identify failure patterns and performance trends.
• Collaborate with maintenance support groups, hardware suppliers, and airlines.
• Implement fault categories for aircraft components to streamline tracking.

Skills

Aircraft systems

Aviation reliability

MTBF MTBUR NFF RFR

Data analysis

Cross-functional collaboration

AI/predictive maintenance

Tools

MS Excel

Salesforce

ServiceNow

Smartsheet

Job description

Company Summary

EchoStar builds solutions that help families and communities stay connected. We’ll launch your career and empower you to change lives.

Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.

Department Summary

EchoStar has an exciting opportunity in our Hughes Network Systems division for a Technical Analyst - IFC Performance and Reliability, supporting our Aero business unit.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

As a core member of the technical operations team, this role focuses on maintaining optimal performance for the Hughes in-flight connectivity system on commercial aircraft. The position drives the execution of reliability and system performance monitoring programs while analyzing technical data to identify emerging failure patterns and performance trends. By collaborating cross-functionally with maintenance support groups, hardware suppliers, and airlines, the role delivers data-driven solutions and process improvements that maximize component reliability and system uptime.

What Success Looks Like (Objectives):

• Execute reliability tools and metrics aligned with customer requirements to improve overall in-flight connectivity system availability across commercial fleets
• Analyze component removal reports, maintenance logs, and part replacement data to uncover primary failure modes and correlations
• Develop and recommend enhanced maintenance practices and procedures for the Maintenance Control Center (MCC), customers, and vendors
• Implement distinct fault categories for aircraft components to streamline fault tracking and root cause analysis
• Leverage statistical modeling and predictive maintenance methodologies to forecast and mitigate emerging hardware failure trends
• Collaborate with development teams and hardware suppliers to ensure accuracy in reliability metrics and successfully implement performance enhancements

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring):

• Technical expertise in aircraft systems or avionics component reliability engineering
• Deep understanding of aerospace reliability methodologies, including MTBF, MTBUR, NFF, RFR, root cause analysis, and Pareto distributions
• Ability to interpret complex aircraft systems manuals, maintenance logs, and component repair reports to recommend procedural changes
• Proficiency in collecting, querying, and analyzing technical data across multiple enterprise databases and tracking tools
• Strong cross-functional collaboration skills to partner effectively with operations teams, external vendors, and airline customers
• AI application skills to optimize statistical modeling, automate fault categorization, and enhance predictive maintenance workflows

Additional Qualifications:

• Prior exposure to airline maintenance operations within a technical engineering or maintenance environment
• Hands-on experience working directly in an aircraft component maintenance facility

Minimum Requirements:

• Minimum Experience: 5+ years of experience in reliability engineering of aircraft systems or avionics components
• Required Technical Skills:
  • MS Excel
  • Salesforce
  • ServiceNow
  • Smartsheet

Visa sponsorship not available for this position

Salary Ranges

Compensation: $85,500.00/Year - $114,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [e-mail] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.