Technical Analyst 5-Support

Oracle; Austin (TX); On-site; USD 91,400 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off and holidays

Job summary

Oracle seeks a key contributor in Access Governance to join our development organization in Austin, Texas. You will support critical customers onboarding to our service, including some of the world’s largest enterprises as they transition to the cloud.

The role focuses on diagnosing high-impact incidents, developing core infrastructure services, and driving improvements in performance, security, and disaster recovery. You should be prepared for on-call support and mentorship of junior analysts.

Qualifications

• Experience diagnosing high-impact incidents and escalations.
• Experience developing and maintaining core infrastructure services.
• Familiarity with cloud platforms and security best practices.

Responsibilities

• Lead diagnosis and resolution of high-impact technical incidents and escalations.
• Develop, enhance, and maintain core infrastructure services, integrations, and automation.
• Improve system performance, availability, security, observability, and disaster recovery readiness.
• Establish technical standards, document architecture and support procedures, and mentor junior analysts.
• Analyze recurring issues and implement permanent corrective actions.
• Participate in on-call support and incident response as needed.
• Knowledge in java and cloud specific technologies

Skills

Java

Cloud technologies

Job description

Job Description

Access Governance is seeking a key contributor to join our development organization. This role focuses on supporting critical customers as they onboard to our service, including some of the world’s largest enterprises as they transition to the cloud.

Responsibilities

• Lead diagnosis and resolution of high-impact technical incidents and escalations.
• Develop, enhance, and maintain core infrastructure services, integrations, and automation.
• Improve system performance, availability, security, observability, and disaster recovery readiness.
• Establish technical standards, document architecture and support procedures, and mentor junior analysts.
• Analyze recurring issues and implement permanent corrective actions.
• Participate in on‑call support and incident response as needed.
• Knowledge in java and cloud specific technologies

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $43.94 - $89.90 per hour; from: $91,400 - $187,000 per year. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.