Technical Alliances Lead – Integrations

NinjaOne, LLC; United States; Hybrid; USD 91,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Unlimited PTO

Growth opportunities

Job summary

NinjaOne is hiring a Technical Alliances Lead – Integrations to drive the expansion of our partner ecosystem. You will own technical discovery, evaluation, and execution of integrations, working with Product, Engineering, and Partner Success teams to translate business goals into scalable IT management solutions.

You’ll collaborate on roadmap alignment, partner enablement, and documentation, while staying current on integration technologies.

Qualifications

• 3-5 years of relevant experience in technical alliances, solution engineering, technical account management, or product integration roles
• Strong understanding of integration frameworks (REST APIs, webhooks, SDKs, OAuth, event-driven architectures)
• Prior experience with endpoint management platforms, RMMs, or IT service management solutions
• Proven ability to translate business objectives into technical outcomes and communicate effectively with both engineers and executives
• Experience working cross-functionally in fast-paced SaaS environments
• Excellent communication, organization, and stakeholder management skills
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive

Responsibilities

• Lead technical integration initiatives with alliance and technology partners from scoping through deployment.
• Collaborate with Product and Engineering to define integration requirements, prioritize roadmaps, and enable partners.
• Evaluate new partnerships for technical feasibility and architectural fit.
• Develop and maintain integration documentation including designs and API mappings.
• Serve as the technical point of contact for alliance partners during planning and execution.
• Work with internal stakeholders to ensure successful joint launches.
• Stay current on emerging integration technologies and industry standards.
• Contribute to solution evangelism with technical context for partner training and external communications.
• Perform other duties as assigned

Skills

REST APIs

Webhooks

SDKs

OAuth

Event-driven architectures

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

RMMs

Endpoint management platforms

ITSM

Job description

About the Role

NinjaOne is seeking a Technical Alliances Lead – Integrations to drive the next phase of our partner ecosystem. This role serves as the technical deputy within the alliances organization, owning the technical discovery, evaluation, and execution of integrations with strategic partners across the endpoint management, IT operations, and security ecosystems. You’ll collaborate closely with Product Management, Engineering, and Partner Success teams to translate business goals into scalable technical integrations. You’ll also help assess new alliance opportunities and shape the technology roadmap that strengthens NinjaOne’s position as the unified IT management platform of choice.

Location

We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, ME, MA, NJ, NC, NY, OR, TN, TX, VA, WA.

What You’ll Be Doing

• Lead technical integration initiatives with key alliance and technology partners — from initial scoping through deployment and lifecycle support
• Collaborate with Product and Engineering to define integration requirements, prioritize roadmaps, and ensure seamless partner enablement
• Evaluate new partnership opportunities for technical feasibility, architectural fit, and alignment with NinjaOne’s platform strategy
• Develop and maintain integration documentation, including solution designs, API mappings, and validation frameworks
• Serve as the technical point of contact for alliance partners during integration planning and execution.
• Work closely with internal stakeholders (Product, Engineering, Marketing, and GTM teams) to ensure successful joint launches
• Stay current on emerging integration technologies, frameworks, and industry standards across the IT management ecosystems
• Contribute to solution evangelism by providing technical context for partner training, enablement, and external communications
• Other duties as assigned

About You

• 3-5 years of relevant experience in technical alliances, solution engineering, technical account management, or product integration roles
• Strong understanding of integration frameworks (e.g., REST APIs, webhooks, SDKs, OAuth, event-driven architectures)
• Prior experience with endpoint management platforms, RMMs, or IT service management solutions
• Proven ability to translate business objectives into technical outcomes and communicate effectively with both engineers and executives
• Experience working cross-functionally in fast-paced SaaS environments
• Excellent communication, organization, and stakeholder management skills
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $91,000 to $140,000 per year with On Target Earnings of $130,000 to $200,000 per year.

For roles based in New York, the base salary hiring range for this position is $91,000 to $140,000 per year with On Target Earnings of $130,000 to $200,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.