Technical Advisor

Canon; Irving (TX); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attires

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. in Irving, Texas, seeks a Technical Advisor to provide expert technical guidance to the sales team and tailor Canon solutions to client needs.

The role involves translating customer requirements into system specifications, developing POC/SOW when needed, and collaborating across internal teams to drive software solutions and professional services revenue.

Qualifications

• Bachelor's degree or equivalent; 5+ years supporting software sales preferred.
• Strong understanding of IT systems and terminology.
• Certifications include Cloud Essentials+, Project+, Security+.
• Excellent verbal and written communication adaptable to multiple internal/external stakeholders.

Responsibilities

• Provide expert technical advice and collaborate with sales to design Canon solutions.
• Interface with customers, sponsors, and stakeholders to identify improvement opportunities.
• Develop high-level system requirements based on customer needs, budget, and schedule.
• Create Proof of Concept (POC) for customer review and approval when needed.
• Develop a Statement of Work (SOW) outlining customer requirements and deliverables.
• Contribute to revenue targets for software solutions and professional services.

Skills

Consultative Sales

IT Systems

Security+

Cloud Essentials+

Project+

Communication Skills

Education

Bachelor's degree or equivalent

Tools

Kofax

Laserfiche

PaperCut

uniFLOW

Job description

Technical Advisor

Canon U.S.A., Inc. Irving, Texas, United States

About this position

Technical Advisor
US-TX-Irving
Job ID: 34436
Type: Full-Time
# of Openings: 1
Category: Sales Support
CUSA SW Regional Office

About the Role

The Technical Advisor is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

Your Impact

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined.
• When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc.,deliverables.

About You: The Skills & Expertise You Bring

• Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one’s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.
• Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW)

STRONG WORKING KNOWLEDGE OF:

• Consultative Sales
• Document Management / scanning applications and workflows
• Output Management Solutions
• Security Services

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• Dress for Your Day attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon .