Tech Writer/Editor

Syms Strategic Group, LLC; Frederick (MD); Remote; USD 74,000 - 82,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a seasoned Technical Writer to join our Veterans Affairs program. This 100% remote role requires crafting and updating reports, manuals, briefs, and publication materials for technical and administrative audiences, ensuring clarity and completeness.

You will collaborate with SMEs, PgMs, engineers, and stakeholders to gather information, maintain document quality, and adhere to standards and SOPs.

Qualifications

• Experience developing, editing, and maintaining technical publications such as reports, manuals, and proposals.
• Ability to translate complex technical information into clear, concise documentation for varied audiences.
• Experience collaborating with SMEs, PgMs, engineers, and stakeholders to gather and validate information.
• Familiarity with content management systems, document repositories, and publishing workflows.

Responsibilities

• Write and update technical publications, reports, manuals, and related documents.
• Refine writers' work and coordinate activities of writers for publication.
• Apply industry practices, standards, and document control processes.
• Develop solutions to moderate-complexity problems and meet deadlines.
• Represent the organization on specific projects and support proposal development.

Skills

Technical writing

Editing & proofreading

Documentation standards

SME collaboration

Project management

Attention to detail

Verbal communication

Content management

Publishing workflows

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Microsoft Office

SharePoint

Visio

Job description

Syms Strategic Group (SSG)

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,263- $81,970

Essential Duties and Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Required Skills and Experience

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• An ability to adapt to changing priorities and business requirements
• A commitment to producing accurate, high-quality deliverables

Professional Certifications

None required, but an Edifecs certification is preferred

Years of Professional Experience

10+ years of professional experience

Desired experience

• Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions: X.12 medical claims (837, 834, 835, 277, etc) 270/271 and 278 transactions 999 transactions
• Knowledge of HIPAA compliance requirements in cloud data architecture
• Experience working within large, regulated enterprises or federal environments
• Experience with Edifecs

Formal Education

Bachelor's degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for education

Citizenship Requirement

U.S. Citizenship required for this specific opportunity

Security Clearance Requirements

Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.