Tech Writer: Change Management Lead (Remote/IN)

Egreenservices; Hammond (IN); Remote; USD 75,000 - 101,000; Full time

Job summary

Entertainment Solutions Group is seeking a Technical Writer to own Change Management from week one in Hammond, IN. The role offers a salary range of $75,000–$101,000 with internship hours included, highlighting real mentorship and a comprehensive benefits package.

You will provide hands-on support to colleagues and clients, work on remote-friendly workarounds when needed, and make solutions-focused judgments to resolve customer concerns. This position welcomes relocation or remote work.

Qualifications

• Senior decision-making ability for escalation decisions.
• Experience with creativity workflows and AI/HPC tooling.
• Ability to defend recommendations upfront.
• Willingness to relocate to Hammond, IN or to work remotely.
• Excellent written and verbal communication.

Responsibilities

• Provide hands-on support to colleagues and Entertainment Solutions Group clients as needed.
• Find the remote-friendly workaround when the official path is blocked.
• Earn the trust to make solutions-focused judgments without a committee.
• Resolve customer concerns with patience and a focus on outcomes.
• Keep a steady hand on Entertainment Solutions Group accounts when volume spikes.

Skills

Senior judgment

Creativity workflows

AI tooling

Relocation/remote

Communication skills

Job description

Entertainment Solutions Group is seeking a Technical Writer to own Change Management from week one in Hammond, IN. The role offers a salary range of $75,000–$101,000 with internship hours included, highlighting real mentorship and a comprehensive benefits package.

You will provide hands-on support to colleagues and clients, work on remote-friendly workarounds when needed, and make solutions-focused judgments to resolve customer concerns. This position welcomes relocation or remote work.