Tech Workforce Planner – Clinical Research - Office Based Miami, FL

Syneos Health, Inc.; Miami, Northern (FL, KY); Hybrid; USD 47,000 - 80,000; Full time

Benefits offered by this job

Company car/allowance

Health benefits

401k match

Stock Purchase Plan

Job summary

Syneos Health, Inc. is seeking a Tech Workforce Planner – Clinical Research for an office-based role in Miami, FL.

The position focuses on coordinating daily, weekly, and monthly schedules for key personnel, building protocol-specific activity grids and ensuring timely, compliant execution of clinical activities. The role requires strong Microsoft Word/Excel skills, solid communication abilities, and the capacity to manage staff rotations and validate study visit schedules.

Qualifications

• Two years of relevant work experience will be considered an asset (scheduling, planning, labour standards).
• Excellent computer skills, especially in Microsoft Word and Excel.
• Excellent communication, presentation, interpersonal skills, both written and spoken.
• Experience in customer service will be considered an asset.
• Experience in regulatory context will be considered an asset.

Responsibilities

• Create study frame and activity grids for studies to determine operational needs according to the protocol.
• Plan and validate screening, on-study and return visits schedules for operational clinical employees.
• Plan and validate screening, on-study and return visits schedules of physicians according to medical supervision needs.
• Perform follow-up, update and optimize clinical tasks.
• Schedule operational training in collaboration with the training team.
• Manage operational clinical employee rotation and availability.
• Participate in the assignment of clinical units.
• Determine necessary actions to streamline efficiency.
• Perform follow-up for employee absences on study.
• Perform technical activities related to the field of expertise.
• May be assigned other clinical tasks.

Skills

Communication skills

Interpersonal skills

Customer service

Regulatory context

Tools

Microsoft Word

Microsoft Excel

Job description

Tech Workforce Planner – Clinical Research - Office Based Miami, FL

Updated: September 15, 2026

Location: Miami, FL, United States

Job ID:25112538

Description

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

The Tech workforce Planner is critical for coordinating daily, weekly, and monthly schedules for all key personnel within the unit. This position develops protocol‑specific activity grids and assigns all required tasks based on staff availability and protocol timelines. These responsibilities ensure operational efficiency, protocol adherence, and smooth execution of clinical activities.

With only one designated Tech Workforce Planner the increasing workload and growing number of active protocols have placed significant pressure on this function. The loss of the current resource creates immediate operational risk, including scheduling delays, workflow disruptions, and potential impact to protocol compliance.

To maintain continuity of operations and ensure timely, accurate scheduling support, it is essential to fill this replacement position as soon as possible.

• Create study frame and activity grids for studies in order to determine operational needs according to the protocol.
• Plan and validate screening, on-study and return visits schedules for operational clinical employees according to the needs.
• Plan and validate screening, on-study and return visits schedules of physicians according to medical supervision needs.
• Perform follow-up, update and optimize clinical tasks.
• Schedule operational training in collaboration with the training team.
• Manage operational clinical employee rotation and availability.
• Participate in the assignment of clinical units.
• Determine, as needed, the necessary actions in order to streamline efficiency.
• Perform follow-up for employee absences on study (illness or other).
• Perform technical activities related to his field of expertise.
• May be assigned other clinical tasks.
• Responsible for performing activities that are in compliance with applicable Corporate and Divisional Policies, Standard Operating Procedures and Operating Guidelines and performing other duties as assigned by management.
• Note: This job description describes the principal and main elements of the job. It is a guide to the nature and main duties of the job as they currently exist, but is not intended as a wholly comprehensive or permanent representation.

Requirements

• Two years of relevant work experience will be considered an asset (e sheduling, planning, labour standards).
• Must demonstrate excellent computer skills especially in the utilization of Microsoft Word and Excel.
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
• Experience in customer service will be considered an asset.
• Experience in regulatory context will be considered an asset.

Disclaimer

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Physical Requirements

Position requires: ability to occasionally move about inside the office to access filing cabinets, office equipment, etc. and to move between office locations; ability to maintain a stationary position for prolonged periods of time; ability to occasionally manipulate (e.g., lift, carry, move) office items and packages of light to medium weights of 10-35 pounds; ability to constantly operate a computer and other office productivity equipment (e.g., scanner, phone, printer, copier); ability to perceive and assess written materials for prolonged periods of time; and ability to frequently communicate with colleagues on the phone, by email, and in-person.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is low. This is a largely sedentary role.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$47,000.00 - $79,900.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your pastexperience doesn’t align perfectly, we encourage you to apply anyway. At times, we take intoconsideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Discover what our 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health® (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers’ delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture.

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Toll-Free: 866 462 7373

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of your application process, including the use of thiswebsite, please contact us at: Email: [e-mail] One of our staff members will workwith you to provide alternate means to submit your application.