Tech Support Lead: .NET & ASP.NET Expert

Mphasis; Arizona (NE); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking a dedicated Team Leader for their Technical Support / Helpdesk team in Arizona. The ideal candidate should possess strong expertise in Microsoft Technologies, especially .NET and ASP.NET development. Key responsibilities include managing the support team, ensuring effective resolution of issues, and maintaining high standards of customer satisfaction. Applicants should have a Bachelor's degree in Computer Science or related field along with strong analytical and leadership skills. This role offers a chance to lead a proactive team dedicated to technical excellence.

Qualifications

• Strong knowledge of Microsoft Technologies, specifically .NET and ASP.NET development.
• Proficiency in troubleshooting and resolving technical issues related to software applications.
• Excellent communication skills, both verbal and written, with a focus on customer service.

Responsibilities

• Lead and manage the Technical Support / Helpdesk team, ensuring effective resolution of technical issues.
• Provide advanced technical support for Microsoft Technologies, focusing on .NET and ASP.NET applications.
• Collaborate with development teams to troubleshoot and resolve software-related issues.

Skills

Microsoft Technologies expertise

.NET development

ASP.NET development

Analytical skills

Communication skills

Problem-solving

Leadership

Education

Bachelor's degree in Computer Science or related field

Job description

A leading technology solutions provider is seeking a dedicated Team Leader for their Technical Support / Helpdesk team in Arizona. The ideal candidate should possess strong expertise in Microsoft Technologies, especially .NET and ASP.NET development. Key responsibilities include managing the support team, ensuring effective resolution of issues, and maintaining high standards of customer satisfaction. Applicants should have a Bachelor's degree in Computer Science or related field along with strong analytical and leadership skills. This role offers a chance to lead a proactive team dedicated to technical excellence.