Tech Specialist 5 - Chantilly, VA

M.C. Dean, Inc.

Chantilly (VA)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision, life, and disability insurance

Paid time off

Tuition reimbursement

401k Retirement Plan

Paid maternity leave

Job summary

M.C. Dean, Inc. in Chantilly, Virginia is looking for a Tech Specialist 5 for their Security and Electronic Systems unit. Ideal candidates require strong experience in electronic security systems and an ACTIVE TS/SCI clearance. You will analyze, troubleshoot, and train users, contributing to critical security projects.

Benefits include competitive salary, medical, dental, and retirement plans, along with professional development opportunities.

Qualifications

ACTIVE TS/SCI with POLY is REQUIRED.
System administrator experience in troubleshooting and analyzing system problems.
Ability to communicate effectively with customers and groups.

Responsibilities

Analyze system performance and recommend improvements.
Provide support to system administration and engineering team.
Train system users and other support personnel.

Skills

System administrator experience

Installation and troubleshooting of electronic security systems

Communication skills

Flexible schedule

Education

High School Diploma with 15+ years experience

Associate’s Degree with 13+ years experience

Bachelor's Degree with 10+ years experience

Master's Degree with 7+ years experience

Tools

Vendor certifications for electronic systems

Job description

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

We are seeking a Tech Specialist 5 to join our Security and Electronic Systems (SES) business unit. As part of the (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

Analyze system performance and recommend improvements
Provide support to the system administration and engineering team using advanced knowledge of networking principles and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system setup, imaging software loading, and antivirus updates
Conduct in-depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on-site system support post deployment; read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained; interface with engineering team to ensure design efficiency
Interface with internal and external customers demonstrating excellent oral and written communication skills
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blueprints, schematics and statements of work (SOW)
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems)
Perform research, selection, modification, design, maintenance, and/or the development of Technical Security equipment and systems
Independently and as part of a team, review, analyze, and resolve difficult and complex technical security problems
Resolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations
May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances
Communicate orally with customers and groups on technical security related issues
Write reports to document mission events, research findings, procedures, and other technical security related issues

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ POLY is REQUIRED

Position / Candidate Requirements

High School Diploma with 15+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
Associates with 13+ years of experience or
Bachelor's Degree with 10+ years experience or
Master's Degree with 7+ years experience
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
Vendor certifications for electronic systems preferred
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS

What We Offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.

Benefits