Tech Solutions Specialist — Flexible Hours & Growth

Staples, Inc.

West Springfield (MA)

On-site

USD 19,000 - 25,000

Part time

7 days ago
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Benefits offered by this job

Flexible hours
Paid time off
Weekly pay
Career growth
Associate discounts
Retail discounts
401(k) match
Dental insurance
Vision insurance
Benefits

Job summary

Staples, Inc. in Massachusetts is seeking Sales Specialists to deliver exceptional customer service and help customers find total solutions in-store and through the kiosk. Training is provided and hiring is immediate.

Responsibilities include creating a welcoming sales floor, staying updated on tech products, and responding to customer requests. Flexible part-time hours and a strong benefits package accompany the role.

Qualifications

  • Flexibility to work a schedule based on store needs.
  • Strong customer service experience.
  • Ability to engage and speak to customers and understand their needs.
  • Collaborate effectively in a fast-paced environment.
  • Ability to manage conflicts professionally.
  • Act with honesty and integrity with customer and business information.
  • Ability to lift/move materials in the 10-50 pound range and stand/walk continuously.

Responsibilities

  • Create a positive, inviting environment for customers and learn their tech needs.
  • Stay current on technology products, offerings and services to provide a total solution.
  • Respond quickly and resourcefully to customer requests and concerns on the sales floor.
  • Help the Tech department achieve key metrics, including profitable sales.
  • Be flexible on tasks like cashiering, merchandising, returns, and other duties.

Skills

Flexible schedule
Customer service
Engage with customers
Collaborate under pressure
Conflict management
Integrity
Physical ability

Job description

Staples, Inc. in Massachusetts is seeking Sales Specialists to deliver exceptional customer service and help customers find total solutions in-store and through the kiosk. Training is provided and hiring is immediate.

Responsibilities include creating a welcoming sales floor, staying updated on tech products, and responding to customer requests. Flexible part-time hours and a strong benefits package accompany the role.

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