Tech-Smart Retail Sales Specialist (Flexible Hours)

Staples, Inc.; South Hadley (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible part time hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts

Retail discounts

401(k) plan with company match

Dental and vision insurance

Benefits package

Job summary

Staples, Inc. in South Hadley, MA is seeking part-time Sales Specialists to deliver exceptional customer service, help customers find total solutions in-store and via the kiosk, and contribute to a friendly, team-oriented retail environment.

You will learn product offerings, respond to customer requests quickly, and support the Tech department to achieve sales goals while staying flexible across duties such as cashier and merchandising.

Qualifications

• Flexible schedule required based on the store’s needs.
• Strong customer service experience.
• Ability to engage with customers and understand their needs.
• Collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Able to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.
• Preferred but not required: experience selling products or services.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Skills

Flexible schedule

Customer service

Engage with customers

Collaborate in fast-paced environment

Conflict management

Honesty & integrity

Lift/move 10–50 lbs

Climb ladders

Stand and walk continuously

Experience selling products/services

Job description

Staples, Inc. in South Hadley, MA is seeking part-time Sales Specialists to deliver exceptional customer service, help customers find total solutions in-store and via the kiosk, and contribute to a friendly, team-oriented retail environment.

You will learn product offerings, respond to customer requests quickly, and support the Tech department to achieve sales goals while staying flexible across duties such as cashier and merchandising.