Tech-Savvy Store Associate & Repair Technician

Batteries Plus - Horizon Group, Inc; Salem (NH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Family-owned culture

Competitive hourly pay

Sign-on bonus

Flexible scheduling

Spiff program

Medical insurance

Vision insurance

Dental insurance

Life & Disability insurance

Paid time off

401K with match

Employee discount

Job summary

Batteries Plus in Salem, NH is hiring a full-time Store Associate/Device Repair Technician to help customers with power and lighting needs. The role combines sales, basic device repair, and store operations in a fast-paced retail environment.

The right candidate shows strong customer service, tech aptitude, and a willingness to learn. Our team offers paid training, comprehensive benefits, and a friendly, growth-oriented culture across multiple local stores.

Qualifications

• Demonstrated technical aptitude and ability to quickly learn new processes and technologies with minimal guidance.
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments, effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train.

Responsibilities

• Greet customers, determine needs, and answer questions
• Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals
• Ask questions to identify potential commercial customers
• Operate computer/cash register to complete sales transactions with accuracy
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner
• Assist in achieving retail and commercial sales initiatives
• Watch for loss prevention issues and advise management of any unusual activities
• Function as a team player doing whatever is necessary to help attain company goals
• Demonstrate a customer-first mentality
• Install batteries, perform tests and tech work
• Rebuild battery packs as needed
• Repair smart phones, tablets, light fixtures and other devices as needed
• Replace screens, batteries and other components on smart phones and tablets
• Cut keys and reprogram key fob remotes
• Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager
• Rotate and stock inventory
• Load, unload, and deliver or arrange delivery of product to customers or via third party delivery companies
• Organize daily recovery of displays to achieve full store appearance
• Maintain retail shelf label pricing
• Build displays; setting up & taking down shelves and fixtures
• Prepare store for daily opening and closing including counting and reconciling register drawers
• Maintain physical facility safety and appearance including: mowing lawn, removing snow, sweeping, mopping, and vacuuming floors
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Skills

Technical aptitude

Attention to detail

Customer service

Team player

Job description

Batteries Plus in Salem, NH is hiring a full-time Store Associate/Device Repair Technician to help customers with power and lighting needs. The role combines sales, basic device repair, and store operations in a fast-paced retail environment.

The right candidate shows strong customer service, tech aptitude, and a willingness to learn. Our team offers paid training, comprehensive benefits, and a friendly, growth-oriented culture across multiple local stores.