Tech-Savvy Retail Specialist — Flexible Hours & Growth

Staples; Monona (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Generous paid time off

Weekly pay

Associate discounts

401(k) with company match

Dental and vision insurance

Other benefits

Compensation based on qualifications

Job summary

Staples is hiring Sales Specialists to provide exceptional customer service and help customers find total solutions in-store and via the kiosk. You’ll keep customers’ needs in mind and contribute to a friendly, team-oriented retail culture.

Hiring immediately with training provided. Create a welcoming environment, stay current on tech products, respond to customer requests on the sales floor, and support the Tech department to achieve key metrics.

Qualifications

• Strong customer service experience.
• Ability to engage with customers and understand their needs.
• Ability to collaborate in a fast-paced, team environment.
• Ability to manage conflict in a cooperative manner.
• Honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds, climb ladders, and stay active.
• Experience selling products or services is helpful but not required.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech needs.
• Stay current on technology products, offerings, and services to provide total solutions.
• Respond quickly to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on responsibilities (e.g., cashier, merchandising, returns, other duties).

Skills

Customer service

Communication

Collaboration

Conflict management

Integrity

Physical ability

Sales experience (optional)

Job description

Staples is hiring Sales Specialists to provide exceptional customer service and help customers find total solutions in-store and via the kiosk. You’ll keep customers’ needs in mind and contribute to a friendly, team-oriented retail culture.

Hiring immediately with training provided. Create a welcoming environment, stay current on tech products, respond to customer requests on the sales floor, and support the Tech department to achieve key metrics.