Tech-Savvy Retail Solutions Specialist

Staples, Inc.; Dedham (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts

Retail discounts

401(k) plan with company match

Dental and vision insurance

Many more benefits

Job summary

Staples, Inc. in Massachusetts is seeking Sales Specialists to provide exceptional customer service as customers explore total solutions in-store and via the kiosk. You will be adaptable, collaborative, and part of a fun, team-focused retail culture with immediate hiring and on-the-job training.

You’ll help customers identify needs, stay current on tech products, and contribute to a positive store environment while supporting quick, confident service on the sales floor.

Qualifications

• Strong customer service experience.
• Ability to engage with customers to identify needs.
• Comfortable in a fast-paced, high-stress retail environment.
• Willingness to perform various store duties (cashier, merchandising, returns).
• Must be able to lift/move items as needed (10-50 pounds).

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Skills

Customer service

Communication

Flexibility

Conflict resolution

Teamwork

Honesty and integrity

Physical stamina

Sales experience

Job description

Staples, Inc. in Massachusetts is seeking Sales Specialists to provide exceptional customer service as customers explore total solutions in-store and via the kiosk. You will be adaptable, collaborative, and part of a fun, team-focused retail culture with immediate hiring and on-the-job training.

You’ll help customers identify needs, stay current on tech products, and contribute to a positive store environment while supporting quick, confident service on the sales floor.