Tech-Savvy Retail Sales Pro Elevate Customer Experience

Spectrum; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Spectrum is seeking a Retail Sales Specialist to be the face of our brand in store locations. You will promote and sell our Internet, TV, Mobile and Voice services while delivering exceptional customer care.

Role emphasizes identifying sales opportunities, educating customers, and maintaining knowledge of current promotions. A strong team player with excellent communication will thrive in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort with personal technology including mobile devices and video platforms.
• Strong English reading, writing and speaking skills with the ability to manage multiple tasks.
• 1-5 years in sales/customer service or telecommunications preferred.

Responsibilities

• Promote and sell Spectrum products and services to customers.
• Enhance the customer experience while meeting sales, service and operational goals.
• Identify sales opportunities and educate customers to create ideal experiences.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Create a welcoming store atmosphere and adhere to policies while participating in training.

Skills

Cash handling

Tech proficiency

Basic math

English communication

Customer service

Sales orientation

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Spectrum is seeking a Retail Sales Specialist to be the face of our brand in store locations. You will promote and sell our Internet, TV, Mobile and Voice services while delivering exceptional customer care.

Role emphasizes identifying sales opportunities, educating customers, and maintaining knowledge of current promotions. A strong team player with excellent communication will thrive in a fast-paced environment.