Tech Risk and Controls Lead, Global Payments

JPMorgan Chase & Co.; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Tech Risk & Controls Lead in Payments & Global Banking to mitigate technology risks and support compliant risk management across technology domains.

You will coordinate with Product Owners, Business Control Managers, Regulators, and senior leaders to drive risk-informed decisions. Responsibilities include identifying risk, driving root-cause analysis, leveraging enterprise AI for risk evidence, and ensuring controls operate to standards.

Qualifications

• 7+ years in technology risk management, cybersecurity, or related field.
• Ability to obtain Federal Public Trust suitability.
• Experience using enterprise-authorized AI to support risk/workflows.

Responsibilities

• Identify, quantify, communicate, and manage technology risk with root-cause analysis.
• Use AI capabilities to accelerate risk evidence synthesis and executive reporting.
• Build trusted partnerships with LOB technologists, assessment teams, and data officers.
• Govern controls, policies, issues, and measurements; inform governance with insights.
• Monitor control effectiveness; identify gaps and recommend enhancements.
• Promote AI-assisted, reuse-first control testing with human auditability.

Skills

Technology risk management

Cybersecurity

AI capabilities

Data security

Regulatory awareness

Executive communication

Control governance

Tools

Enterprise AI tools

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead in Payments & Global Banking, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations

Required qualifications, capabilities, and skills

• At least 7 years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field
• Ability to obtain and maintain a Federal Public Trust suitability designation
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• Active Federal Public Trust suitability designation
• Experience supporting internal audit and/or regulatory exams
• Experience building executive-ready risk reporting and metrics for senior leadership audiences
• Knowledge and/or experience PCI DSS standards
• Certifications such as CISSP, CISM, CISA, CRISC, or CCSP