Tech Operations Engineer — Incident Response & Automation

Binance; United States; Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Work-from-home arrangement

Career development

Job summary

Binance Accelerator Program is offering an immersive, fixed-term experience for current university students and recent graduates. You will engage with real-world tasks, build practical skills in scripting, incident management, and automation, and gain a broad network within a leading global blockchain ecosystem.

The program emphasizes hands-on learning, collaboration across global teams, and career development through networking and mentorship opportunities.

Qualifications

• Must-have: CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
• Write actionable runbooks.
• Improve user experience from support data.
• Basic understanding of agents and skills.

Responsibilities

• Set up dashboards/alerts; script repetitive ticket steps.
• Participate in RCAs; log user pain points weekly; propose product fixes.
• Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
• Optimize a small workflow in incident management tooling.

Skills

Linux

Python

SQL

Runbooks

Customer experience

Education

CS/Data/AI major or related

Tools

Kubernetes

Terraform

CI/CD

Job description

Binance Accelerator Program is offering an immersive, fixed-term experience for current university students and recent graduates. You will engage with real-world tasks, build practical skills in scripting, incident management, and automation, and gain a broad network within a leading global blockchain ecosystem.

The program emphasizes hands-on learning, collaboration across global teams, and career development through networking and mentorship opportunities.