Tech Lead, AI Infrastructure & Cloud

Genpact LLC; Atlanta (GA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Genpact LLC is seeking a Tech Lead - Infrastructure Services to oversee IT operations and lead critical IT projects. The role emphasizes timely delivery, quality, and security across the enterprise IT landscape.

You will mentor staff, optimize system performance, and drive collaboration with other departments to align IT with business goals in a hybrid work setting. This is a hands-on leadership position in a dynamic, innovation-focused environment.

Qualifications

• Bachelor-level degree in a computing or information-technology field.
• Strong leadership and IT project management experience.
• Hands-on knowledge of enterprise IT infrastructure and security.

Responsibilities

• Oversee and manage the day-to-day operations of the IT department.
• Lead and coordinate IT projects, ensuring timely delivery and adherence to quality standards.
• Provide technical guidance and support to team members, assisting with complex technical issues.
• Monitor and maintain system performance, identifying and resolving technical issues as they arise.
• Collaborate with other departments to ensure seamless integration of IT systems and processes.
• Develop and implement IT policies and procedures to enhance operational efficiency and security.
• Stay up-to-date with latest technologies and trends to recommend innovative solutions for the organization's IT infrastructure.

Skills

Agile Methodology

Applications Support

Backup Management

Client Relations

Cloud Applications

Collaboration Tools

Database Administration

Database Maintenance

Database Management

Database Monitoring

Design Thinking

Enterprise Resource Planning (ERP)

Executive Presence

Inclusion

Oracle Exadata Database Machine

Oracle Solaris

OS management

People Leadership

Personal Effectiveness

Risk Management

Security Operations Management

Server Infrastructure

ServiceNow Platform

Storage Management

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

AWS Certified Solutions Architect - Professional

Job description

Genpact LLC is seeking a Tech Lead - Infrastructure Services to oversee IT operations and lead critical IT projects. The role emphasizes timely delivery, quality, and security across the enterprise IT landscape.

You will mentor staff, optimize system performance, and drive collaboration with other departments to align IT with business goals in a hybrid work setting. This is a hands-on leadership position in a dynamic, innovation-focused environment.