Tech Communications Lead

Teli Labs; Portland (OR); Remote; USD 142,000 - 178,000; Full time

Job summary

Mercury is seeking a Tech Communications Lead to craft and own the technology, AI, and innovation narrative for founders and the broader tech community. You’ll translate complex product work into clear stories, and partner with senior leaders to build their thought leadership across podcasts, speaking engagements, and social channels.

You will build an integrated comms program spanning media, events, content, and press, identifying high-impact opportunities and driving execution with excellence.

Qualifications

• 7–10 years of experience in communications with tech, product, or AI storytelling at a high-growth startup or tech company.
• Hands-on, fluent user of AI tools in work, including research, automation, or content creation.

Responsibilities

• Develop and own Mercury’s technology, AI, and innovation narrative for founders, entrepreneurs, SMBs, and the tech community.
• Partner with co-founder and senior leaders to build thought leadership platforms: messaging, talking points, bylines, and social presence.
• Lead an integrated comms program across podcasts, events, content, social, and press to grow Mercury’s AI/innovation reputation.

Skills

Tech comms

AI storytelling

Executive thought leadership

Media relations

Strong writing

Cross-functional

Tools

AI tools

Job description

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Tech Communications Lead

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Mercury is building the financial and banking* products founders actually want: one that’s fast, intuitive, and crafted to help them do more with their money. As AI changes how companies are built and run, we’re rethinking what Mercury can do for the people running them. We’re looking for a Tech Communications Lead to tell that story and to make Mercury the company founders, builders, and the broader tech world think of when it comes to AI and innovation in finance and banking.

This includes:

• Shaping and owning Mercury’s technology and innovation narrative, including how we’re building AI that helps founders and entrepreneurs run better
• Partner with our co-founder and senior product and AI leaders to bring that story to market through integrated comms: podcasts, events, content, social, press, and more

Here are some things you’ll do on the job:

• Develop and own Mercury’s technology, AI, and innovation narrative, translating complex product and engineering work into clear, compelling stories for founders/entrepreneurs, SMBs, and the broader tech community
• Partner closely with our co-founder and senior product and AI leaders to build their thought leadership platforms, including messaging, talking points, bylines, and social presence
• Build and run an integrated comms program across podcasts, speaking opportunities, events, owned content, social media, and press to grow Mercury’s reputation in AI and innovation
• Identify and secure high-impact podcast, conference, and media opportunities that put our leaders in front of customers, prospects, talent, and investors
• Lead comms for product and AI launches in partnership with product marketing, ensuring every launch ladders up to a cohesive innovation story
• Cultivate relationships with tech, AI, and startup journalists, creators, and podcast hosts
• Create and edit content such as blog posts, executive social posts, talks, and briefing docs, and coach spokespeople to deliver them with confidence
• Keep a pulse on the AI and fintech landscape, spotting trends, competitive moves, and moments where Mercury can lead the conversation
• Measure what’s working and use those insights to sharpen strategy over time
• Use AI tools to scale the team’s output and experiment with new formats, workflows, and ways of reaching our audiences

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

You Should

• Have 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company
• Be a hands‑on, fluent user of AI tools in your own work, whether for research, workflow automation, or content and be excited to find new ways AI can make a small comms team punch above its weight
• Have a track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social
• Be able to take technical concepts like AI products and infrastructure and make them clear, human, and exciting without losing accuracy
• Be an exceptional writer and editor with a sharp sense of narrative and voice
• Have strong relationships with, or a clear ability to build relationships with, tech and AI media, podcasters, and creators
• Be comfortable working directly with founders and senior leaders, earning their trust and pushing back when needed
• Be a builder at heart: scrappy, resourceful, and energized by creating programs from scratch in a fast‑moving environment
• Be genuinely curious about AI, startups, and the founder journey
• Bonus: experience in fintech or communicating with founder and SMB audiences

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

Total Rewards

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$158,200 - $197,800 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$142,400 - $178,000 USD

Canadian employees (any location):

$149,500 - $186,900 CAD