Teammate Endzone & Loyalty (Front End)

Dick's Sporting Goods; Utica (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Dick's Sporting Goods in Utica, Michigan is hiring a Teammate - Endzone & Loyalty to provide outstanding customer service and promote athlete engagement. In this role, you will be part of a supportive team, responsible for creating a welcoming environment and delivering a friendly checkout experience.

The ideal candidate will have a high school diploma or equivalent and be eager to support the team while engaging with customers effectively. Join us and help redefine what’s possible in retail.

Responsibilities

• Greet everyone and proactively approach athletes to support their shopping experience.
• Uphold company merchandising and presentation standards.
• Promote company programs like customer loyalty and warranty sales.
• Adhere to safety and loss prevention policies.
• Create an inclusive store environment for everyone.
• Support the team across the store with various tasks.

Education

High School Diploma or Equivalent

Job description

Overview

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Deliver a fast, friendly, and accurate checkout experience while supporting athlete engagement in loyalty programs and services. As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Qualifications

• High School Diploma or Equivalent