Teamleiter:in Business Services

Max Havelaar-Stiftung (Schweiz); United States; Hybrid; USD 170,000 - 231,000; Full time

Benefits offered by this job

Flexible working hours

Remote work options

40-hour work week

Five weeks vacation

Access to Fairtrade products in the or

Job summary

Max Havelaar-Stiftung (Schweiz) seeks a Team Leader for Business Services in Zurich to manage the Business Services team and oversee licensing processes, including contract management, product approvals, and invoicing.

You will ensure compliance with quality standards, coordinate audits, and prepare internal data for reporting. The role emphasizes process optimization, data management, and AI-supported applications with cross-team collaboration.

Qualifications

• Background in business administration.
• Experience in team leadership and in project or process management.
• Strong analytical and IT skills.
• Proactive, organized and team-oriented approach.
• German and English required; French is a plus.

Responsibilities

• Lead the Business Services team and manage licensing processes including contract management, product approvals and invoicing.
• Ensure compliance with quality standards and international guidelines, and coordinate audits.
• Prepare internal sales, raw material and premium data for reporting.
• Continuously optimize business processes, especially data management and AI-supported applications.
• Lead cross-team projects related to licensing and collaborate with internal departments, market partners and international stakeholders.

Skills

Team Leadership

Project Management

Process Management

Analytical Skills

IT Skills

German (fluent)

English (fluent)

French (advantage)

Education

Business Administration

Tools

Office software

Job description

The client is seeking a Team Leader for Business Services to join the Finance & Services department in Zurich. This role involves the professional and personnel management of the Business Services team, with a focus on the efficient and customer-oriented execution of all licensing processes, including contract management, product approvals, and invoicing. The position also ensures compliance with quality standards and international guidelines, coordinates audits, and is responsible for preparing internal sales, raw material, and premium data for reporting purposes.

The successful candidate will continuously optimize business processes, particularly in data management and AI-supported applications, and lead cross-team projects related to licensing. Close collaboration with internal departments, market partners, and international stakeholders is expected. The role requires a background in business administration, experience in team leadership and project or process management, strong analytical and IT skills, and a proactive, organized, and team-oriented approach. Proficiency in German and English is required, with French language skills considered an advantage.

This position offers a meaningful and varied role within a dynamic environment, supported by a dedicated team and opportunities for international exchange. The client provides centrally located offices, flexible working hours, generous remote work options, and attractive benefits, including a 40-hour work week, at least five weeks of vacation, and access to Fairtrade products in the office.