Team Trainer - Up to $17/hour

BNE Boddie-Noell Enterprises, Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Training

401K

Vacation, Sick, Holiday & Bereavement

Discounted Meals During Shift

Medical, Dental, Vision & Life Ins.

Job summary

Boddie-Noell Enterprises, Inc. (BNE) is seeking a Restaurant Team Trainer to support restaurant success by training new hires and existing team members in front- and back-of-house procedures, ensuring safe operations, consistent food quality, and exceptional guest service.

You will welcome, train, and coach team members on food preparation, service, and hospitality standards, and collaborate with shift leaders to identify training needs while modeling our Biscuits & Bird way.

Qualifications

• Welcome, train, and coach new team members on food preparation, service, and hospitality standards.
• Model the Biscuits & Bird way - friendly, fast, accurate, and always with care.
• Ensure training materials, checklists, and routines are followed for consistency and quality.
• Partner with shift leaders and managers to identify and address training needs.
• Deliver feedback and recognition that encourages growth and confidence.
• Maintain an organized, clean, and safe training environment.
• Demonstrate expert knowledge of menu items, recipes, and beverage preparation.
• Support daily operations - from opening prep to closing routines - as a role model of excellence.
• Help drive team engagement and uphold our culture of positivity, teamwork, and accountability.

Responsibilities

• Uphold company values of Respect, Honesty, Trust, Excellence, Teamwork, and Diversity.
• Arrive on time, in uniform, and ready to lead with positivity.
• Demonstrate professionalism, integrity, and a people-first attitude in every interaction.

Skills

Training & coaching

Guest service

Leadership

Front-of-house training

Job description

Who Are We?

"WE BELIEVE IN PEOPLE" Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can.

What Will You Do?

Job Purpose Statement: The Restaurant Team Trainer supports restaurant success by training new hires and existing team members in all front- and back-of-house procedures, ensuring the restaurant delivers safe operations, consistent food quality, and exceptional guest service.

Essential Job Functions:

• Welcome, train, and coach new team members on food preparation, service, and hospitality standards.
• Model the Biscuits & Bird way - friendly, fast, accurate, and always with care.
• Ensure training materials, checklists, and routines are followed for consistency and quality.
• Partner with shift leaders and managers to identify and address training needs.
• Deliver feedback and recognition that encourages growth and confidence.
• Maintain an organized, clean, and safe training environment.
• Demonstrate expert knowledge of menu items, recipes, and beverage preparation.
• Support daily operations - from opening prep to closing routines - as a role model of excellence.
• Help drive team engagement and uphold our culture of positivity, teamwork, and accountability.

Professional Conduct

Uphold company values of Respect, Honesty, Trust, Excellence, Teamwork, and Diversity.

Arrive on time, in uniform, and ready to lead with positivity.

Demonstrate professionalism, integrity, and a people-first attitude in every interaction.

Personal Attribute Expectations

• Leads by example to create a positive, motivating, and respectful work environment.
• Communicates clearly, respectfully, and frequently with team members and management.
• Supports the daily execution of restaurant operations, including food quality, safety, and cleanliness standards.
• Identifies challenges quickly and takes initiative to resolve them effectively.
• Holds self and team accountable for results, behaviors, and brand standards.
• Maintains high standards for product quality, accuracy, and presentation.
• Champions a guest-first mindset in every decision and interaction.

Key Attributes

• Exceptional attention to detail to maintain consistency in product preparation and cleanliness.
• Strong organization skills for effective workspace management.
• Keep inventory organized to maintain an efficient workstation.
• Strong guest service orientation with a friendly, positive attitude.
• Ability to work efficiently and follow routines or checklists for recurring QSC tasks.
• Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and always represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

What is in it for You?

• Fun & Flexible Work Environment
• Paid Training
• 401K
• Vacation, Sick, Holiday & Bereavement pay
• Discounted Meals During Shift
• Medical, Dental, Vision & Life Insurance
• Opportunity to Advance Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants.
• Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.
• Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.
• Corporate Chaplains - Offers care to employees with personal and professional life issues.

EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

Today we own and operate more than 345 Hardee's restaurants across four states (North Carolina, Virginia, South Carolina and Kentucky), making us the largest Hardee's franchise operator in the United States. Boddie-Noell's humble beginnings go back to 1962 when brothers Mayo and Nick Boddie and their uncle Carleton Noell opened their first Hardee's restaurant in Fayetteville, NC. Over the next several decades - through hard work and focus - the Boddies continued to open Hardee's throughout North Carolina, Virginia and beyond. Hardee's remains our foundation and our flagship. We have always provided growth opportunities for our people. We are committed to providing great customer service, product quality and creative innovation - we created the famous Hardee's Made From Scratch Biscuit and Hand-Breaded Chicken Tenders.