Team Supervisor (Overnights)

Wawa, Inc; Wesley Chapel (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Employee stock ownership plan

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead the shift, ensure smooth execution, and deliver memorable customer experiences in Wesley Chapel, FL. You will guide associates, handle customer inquiries, and coordinate order flow to maintain efficient food and beverage service.

The role emphasizes coaching, safety adherence, and policy enforcement while driving productivity. Eligible candidates enjoy a comprehensive benefits package and opportunities to advance within a values-driven team.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ with reliable transportation.
• Flexible availability to work weekends and holidays, to meet business needs.
• Supervisory experience in retail, food service, or fuel industries is a plus.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Coordinate between associates, customers, and orders to deliver efficient service.
• Provide direction, feedback, and recognition to associates, driving productivity and performance.
• Enforce safety, store policies, and crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Team leadership

Customer service

Communication

Problem solving

Shift flexibility

Education

High School Diploma or GED

Job description

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly.

What You’ll Do

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Benefits

Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)

We have benefits that fuel well-being, including:*

• Employee Stock Ownership Plan (ESOP) Tuition Reimbursement 401(k) Plan Medical/Dental/Prescription Coverage Flexible Spending Accounts (Health Care & Dependent Care) Employee Assistance & Wellness Programs Employee Credit Union Paid Time Off Employee Resource Groups eligibility requirements may apply

Qualifications

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience in retail, food service, or fuel industries is a plus

Ability to communicate effectively, solve problems, and build relationships

Compensation

The hourly range for this position is $19.25 - $26.00 and is commensurate with position, experience, and location.

Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

4-Day Work Week Opportunity

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

Accommodations

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.

If you require an accommodation, please contact our Associate Service Center at [e-mail].

Equal Opportunity Statement

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Company Culture

Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built‑to‑order foods, beverages, coffee, fuel services, and surcharge‑free ATMs. We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights. Guided by our commitment to community, Wawa Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long‑lasting relationships.

Additional Information

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