Team Supervisor – Float (North/South)

Life Unlimited, Inc; Missouri; On-site; USD 42,000 - 64,000; Full time

Job summary

Life Unlimited, Inc. is seeking a Float Team Supervisor/Health Coordinator to manage ISL and Group Home operations, oversee DSP staff, and coordinate with intake for staffing needs.

The role requires hands-on leadership in a dynamic community-living environment. The position emphasizes maintaining high-quality services, staff training, and collaboration with guardians and service coordinators to support individuals served.

Qualifications

• Must have good communication skills both orally and in written form.
• Must have ability to use computer and other electronic equipment.
• Must have a reliable personal vehicle for transporting individuals served.
• Must have at least three years of employment in a similar setting with at least 1 year in a supervisory role.

Responsibilities

• Provide training and support to new Team Supervisors and DSPs.
• Coordinate staffing needs with Intake Team for new individuals served.
• Manage day-to-day operations of ISL and/or Group Home settings to ensure high quality services.
• Lead program growth and staff development for the Community Living Department.
• Communicate effectively with guardians, service coordinators, and other stakeholders.

Skills

Leadership

Communication

Staff scheduling

Team supervision

Education

High school diploma or GED

Tools

Computer

Job description

Job Description Job Title Float Team SupervisorHealth Coordinator Department Community Living Reports To VP of Community Living Supervises Direct Support Professionals FLSA Non Exempt

SUMMARY

A Float Team SupervisorHealth Coordinator is a critical team member in the Community Living Department Their primary responsibilities include being familiar with LUs standard on the day to day functions to successfully managing the operation of an ISL andor Group Home setting providing on going training and support to new Team Supervisors and working closely with the Intake Team to coordinate the staffing needs for new individuals served moving into the Community Living Department The location andor individuals served assigned to the Float Team SupervisorHealth Coordinator will fluctuate and is based on the needs of the department However the Float Team SupervisorHealth Coordinator will be responsible for covering any TSHC vacancies and maintaining andor improving the day to day operations of the home until a new Team Supervisor andor Team SupervisorHealth Coordinator is hired and trained to ensure a smooth transition

BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES

QUALITY

Ensure exceptional quality Responsible for ensuring the Community Living Department functions with the highest quality standards Establish and maintain professional working relationships with all stakeholders A Develop a positive working relationship with the CL individuals served guardians and Service Coordinators B Maintain a working relationship with the CL Team SupervisorsHealth Coordinators Health Coordinators Program Managers and Directors as well as other departments and programs within LU Collaborates with Community Living Team Supervisors and Program Managers to develop action plans that focus on improving the quality and efficiency of services provided to the individuals served A Responsible for stepping in and acting as Team SupervisorHealth Coordinator when there are TS andor TSHC vacancies refer to TS and TSHC Job Description Responsible for delivering services at the highest quality while utilizing best practice A Provides support to the individuals served in making informed choices growing in self esteem and personal dignity and achieving community integration and participation a Be knowledgeable of the individuals served Rights and Responsibilities b Ensure services being delivered are person centered and meaningful to the individual served c Be an active participant in PCSPISP meetungs and rec Ensures documentation is compliant will all applicable laws rules and regulations A Ensure confidential and health related records are kept secure a Electronic records and health and safety records are complete at the beginning and end of each staff schedule b Ensure General Event Reports are completed according to agency policy and rules and regulations of all regulatorygoverning bodies c Ensure all Medication Administration Records physician orders and other medical forms are current d Ensure tracking system for medical appointments follow up appointments and routine lab work is current and accurate including Therap calendar e Displays mastery in completing TS Weekly Checklists Knowledgeable all health and safety guidelines rules policy and procedures A Ensure the health and safety of all individuals through teaching and providing support in areas of personal care needs dental hygiene and other health related RN delegated duties B Contribute to a home like safe sanitary environment for person centered living Provide feedback and follow up to ensure supplies are available and environment is maintained to highest standards a Ensures hazardous and potentially harmful materials locked and out of individuals reach unless the individual has demonstrated safe handling skills b Independent in observing and teaching the guidelines for Emergency Drills and real emergencies c Familiar with supporting individuals served with scheduling arranging transportation andor participating in medical appointments i Ensure team members are supporting individuals as directed in their PCSPISP and recommended by their physicians ii Fluent in providing professional timely and clear correspondence to physicians RNs guardians and support staff to keep team members informed of any health care changes

GROWTH

Lead program growth expansion and improved efficiencies Meet strategic planning goals objectives and outcome measures for the caseload under their supervision Collaborate with Sr VP of Community Living amd members of the Training Department to identify training opportunities and professional development for new Team Supervisors and DSPs C The ability to effectively and efficiently use computers or mobile devices to input access modify or output information This includes the ability to quickly access store and retrieve data Works closely with the Program Manager Float Sr Program Director and Intake Team regarding new locations preparing to open A Works with the Intake Team on site development and roommate matching to ensure a smooth transition to community living services B Work with and train new team members Team SupervisorHealth Coordinators included on the basic functions of the home which includes but is not limited to individuals goals specific needs for the individuals served guardians goals for their individuals expectations for the home i Ensure staff is trained and home is prepared for transition within 90 days of opening

FINANCIAL STRENGHT

Make strong financial decisions Exhibits strong skills when advocating for new team members to reduce or eliminiate overtime at locations assigned to A Work closely with the CL Leadership and Recruiting Team regarding ways to reduce OT B Work closely with the CL Leadership and Training Department regarding training opportunities for staff retention in high turnover locations Must be independent with maintaining the agency and individuals funds assigned to work site location A Ensure all funds are safely stored and cash logs are available and maintained according to agency policy B Exhibits mastery in reconciling all finance accounts and ensure funds are accounted for according to agency policy 1 Provides weekly at minimum oversight on all finance accountsledgers and ensures funds are accounted for according to agency policy C Ensure individuals and Direct Support Professionals have the necessary funds to participate in chosen activities Responsible for independently completing payroll weekly Sunday mornings and ensuring team members are paid correctly to avoid under or over payments A Ability to train new team members on Workforce and payroll processing

TEAM BUILDING & SUPERVISION

Ensure all programs are adequately staffed and all team members are well trained and supported in their position Provider 24 hour on call support to new Team Supervisor and or Direct Support Professioinals to assist with addressing individual and staffing emergencies When unable to provide this support due to PTO ensure team is notified of the temporary coverage providing this support A Communicate any change in functioning health status or behavior to members of the program team including caseloads director Provides regular and timely communicationfeedback A Conducts one 1 house and one 1 staff meeting monthly with all individuals served living and team members working at their assigned location B Provide regular and consistent communication with Program Managers and members of administration to promote professional collaboration between departments C Provides regular health updates to the RN andor Program Manager and seeks clarification when necessary Ensure all Direct Support Professionals understand how to implement each individuals served PCSPISP and provides services in accordance with each individual served A Ensure team members are confident of the spiritual and emotional needs socialization needs and all personal care needs for each individual served are provided according to best practice Provide training to newly retained DSPs and retraining to seasoned DSPs as needed assigned to the assigned work site location A Provide timely feedback to DSPs in the areas of performance processes produres and scheduling needs 1 Publish Workforce Schedules 1 month in advance to alert DSPs of their schedule to avoid any staff shortages or conflicts 2 Ensure staff vacancies and shortages are covered even if it requires the Float Team SupervisorHealth Coordinator to fill the shift 3 Responsible for ensuring staff are scheduled for less than 60 hours per week Receive prior approval from homes leadership team for any team members scheduled over 60 hours per week 4 Recommend corrective actions up to and including termination for DSPs assigned to work site location All other duties as assigned

COMMUNICATION

Foster strong communication within and between all programs and the overall organization Ensure information is relayed throughout all levels of programs in a way that builds team and all team members receive the information needed Establish and maintain close working relationship with all stakeholders including familiesguardians funders and referral agencies and solicit regular feedback for quality improvement Responsible for timely and ongoing communication with Life Unlimited Inc teams Interact in a professional manner with agency staff and internalexternal stakeholders fundingreferral agency representatives to promote high quality care for all individuals Maintains open and consistent communication with individuals familiesguardians other health care providers and regulatory oversight agencies DMH DHSS etc

ORGANIZATIONAL RESPONSIBILITIES

Demonstrate Life Unlimiteds Core Values in daily work A Use resources efficiently and follow through on all tasks Responsible B Communicate openly with team members supervisors and individuals served Open C Be accountable for your role actions and supporting team goals Accountable D Treat all individuals with dignity and respect in every interaction Respectful E Prioritize the needs of the people we serve and the success of the team Selfless Protects the rights of all individuals A Is knowledgeable about the rights of people with intellectualdevelopmental disabilities B Respects and advocates for the capabilities dignity and rights of each individual and files report of any human rights violation immediately C Understands that all forms of abuse neglect and exploitation are unacceptable Reports any observation or suspicion of abuse or neglect to a member of administration

PHYSICAL EXPECTATIONS

This position requires extended periods of walking and standing with some periods of sitting which is dependent up the needs and activities of the individuals supported It may require light to heavy lifting up to 50 pounds independently and occasional stooping kneeling bending andor climbing stairs depending on the needs of the individuals supported The position will require occasional physical intervention if confronted by a person displaying combative or potentially dangerous behavior Driving an agency or personal vehicle is a part of community integration for the individuals we support Working Conditions Officehome environment with noises from appliances telephones and occasional small machinery lawn mower etc May be exposed to bloodborne pathogens andor infectious diseases Occasionally prolonged hours or unusual chores to meet the unexpected needs of the individuals ie medical andor behavioral

QUALIFICATIONS

Must have a high school diploma or General Equivalency Diploma GED Must have at least three 3 years of successful employment in a work environment similar to that described in this job description with one 1 year being in a supervisory position Must possess good communication skills both orally and in written form Must have ability to use computer and other electronic equipment Must have a desire to manage a team of staff supporting individuals with developmental disabilities and advocate for them in any possible way Must possess self motivation initiative and independence to work without direct supervision Must be flexible reliable and dependable Must have the ability to plan and prioritize meeting deadlines Must be able to manage and embrace change look for ways to improve own performance and accept feedback Must obtain and maintain training and certification in all required areas such as AbuseNeglect CPR First Aid Level 1 Medication Administration Positive Behavior Supports MANDT Technical Skills and Crisis Intervention Must have a reliable personal vehicle for transporting individuals served Must have or obtain during team member orientation a valid Class E drivers license must carry minimum coverage applicable by law for auto insurance Equal Opportunity Employer