Team Specialist

Valleywise Health; Mesa (AZ); Hybrid; USD 26,000 - 40,000; Full time

Job summary

Valleywise Health is seeking a Behavioral Health Team Specialist to provide hands-on case management, rehabilitation, support, and crisis intervention for adults with serious mental illness in clinic and community settings. You will collaborate to create ISPs, coordinate services, and help members access community resources while upholding HIPAA and recovery‑oriented practices.

The role emphasizes meeting members where they are, including in homes and workplaces, and working with a

Qualifications

• Bachelor's degree in Behavioral Health or related field.
• One year of full-time behavioral health work experience with adults.
• Two years of full-time behavioral health work experience with an associate's degree.
• 18 credit hours in behavioral health and two years of experience.
• Must have a valid Arizona driver’s license and vehicle.
• Fingerprint card within 7 days of employment.

Responsibilities

• Provide case management, rehabilitation, support, and crisis intervention services to members and families.
• Meet members where they are, including in the clinic, their homes, places of employment, and throughout the community.
• Build supportive relationships with adults living with serious mental illness.
• Collaborate with members and the care team to develop and implement ISPs based on needs and recovery goals.
• Coordinate behavioral health services and community resources identified in each member's service plan.
• Help members navigate available programs, benefits, entitlements, and community resources.
• Provide services using evidence‑based, trauma‑informed, and recovery‑oriented approaches.
• Collaborate with members, families, clinicians, and other care team members.
• Respond to behavioral health needs and crisis situations.
• Maintain HIPAA-compliant confidential information.

Skills

Case management

Crisis intervention

Trauma-informed

Recovery-oriented

Resource navigation

Education

Bachelor's degree in Behavioral Health

Bachelor's degree + 1 year exp

Associate's degree + 2 years exp

18 credit hours + 2 years exp

High school diploma + 4 years exp

Job description

If you believe some of the most meaningful behavioral health work happens where people live, work, and navigate everyday life, this may be the opportunity for you.

As a Valleywise HealthBehavioral Health Team Specialist, you'll work directly with adults living with serious mental illness (SMI), helping them build stability, independence, and meaningful connections within their communities. You'll provide hands‑on case management, rehabilitation, support, and crisis intervention services both in the clinic and throughout the community.

This is an opportunity to build meaningful relationships, remove barriers to care, and help members take important steps toward their individual recovery goals.

What You'll Do

• Provide case management, rehabilitation, support, and crisis intervention services to members and families.
• Meet members where they are, including in the clinic, their homes, places of employment, and throughout the community.
• Build supportive relationships with adults living with serious mental illness.
• Collaborate with members and the care team to develop and implement Individual Service Plans (ISPs) based on each person's needs and recovery goals.
• Coordinate behavioral health services and community resources identified in each member's service plan.
• Help members navigate available programs, benefits, entitlements, and community resources.
• Provide services using evidence‑based, trauma‑informed, and recovery‑oriented approaches.
• Collaborate with members, families, clinicians, and other members of the multidisciplinary care team.
• Respond appropriately to behavioral health needs and crisis situations.
• Maintain accurate, confidential information while following HIPAA requirements.
• Work independently in the community while seeking clinical guidance and supervision when appropriate.

Hourly Pay Range: $19.73 - $29.10

Qualifications

Education

• Bachelor's degree in a field related to Behavioral Health or
• Any other Bachelor's degree and one (1) year of full-time behavioral health work experience or
• Any Associate's degree and two (2) years of full-time behavioral health work experience or
• Eighteen (18) credit hours of post‑high school education in a field related to behavioral health and two (2) years of full-time behavioral health work experience or
• High school diploma or GED and four (4) years of full-time behavioral health work experience.

Experience

Requires a minimum of one (1) year of experience working with adults with a serious mental illness, demonstrating an understanding of the required knowledge, skills, and abilities.

Previous experience working with individuals with psychotic disorders is preferred.

Certification/Licensure

This position requires operation of a vehicle. Employment is contingent upon meeting the driving eligibility standards outlined in the Valleywise Health Vehicle Use Policy (VUP).

Requires possession of and ability to retain a current valid Arizona‑issued driver's license in good standing and must carry the AZ legally required minimum insurance coverage on personal vehicle at all times.

Must obtain fingerprint card as defined in Arizona Revised Statute (A.R.S.) 36-425.03 and state licensing rule R9-10-1011(A)(4) within 7 days of employment.

Pursuant to Arizona Administrative Code R9-10-306 CHAPTER 10 of the Dept. of Health Services, personnel must be at least 21 years of age, or at least 18 years of ageand licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice.

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