Team Solutions Engineer - Enterprise

T-MOBILE USA, Inc.; Atlanta (GA); On-site; USD 59,080 - 152,300; Full time

Benefits offered by this job

Medical

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Parental leave

Tuition assistance

Disability insurance

Life insurance

Transit discounts

Job summary

T-Mobile USA, Inc. seeks a technically skilled professional to support business sales by designing wireless solutions and providing expert API guidance. You will work with Sales, Product Architects, and CX teams to craft demonstrations and integrate API-enabled offerings.

Strong communication and leadership are essential for successful engagements. Responsibilities include designing solutions, presenting capabilities, and ensuring post-sale support while maintaining current knowledge of wireless

Qualifications

• Technical leadership and strong communication skills are required.
• Experience with REST APIs and API testing tools is essential.
• Bachelor's degree in a STEM field is preferred.

Responsibilities

• Consult on customer needs and design tailored wireless solutions to drive opportunity development.
• Deliver technical presentations and demonstrations, including API and Technical Portal capabilities.
• Design, test, and support API-enabled solutions with Product Architects and CX teams.

Skills

Technical Leadership

Communication

API & Integration

Presentation skills

Strategic Leadership

Technical Presentations

REST APIs

Education

Bachelor's degree in STEM

Tools

Postman

API testing tools

Job description

Job Overview

This role supports business sales by leveraging technical expertise to design and present wireless communication solutions that meet customer needs. It involves consulting on customer opportunities, architecting solutions, and providing technical support during sales presentations and product demonstrations. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to address technical inquiries effectively. Success is measured by the ability to facilitate sales processes, resolve technical challenges, and contribute to customer satisfaction and sales growth. The work impacts the organization by enabling tailored wireless solutions that support business objectives and enhance customer experiences.

Job Responsibilities

• Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
• Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
• Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
• Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
• Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
• Assist with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree STEM area of study strongly preferred (Preferred)
• 2-4 years experience in telecommunications, IT administration, network engineering, or API/systems integration roles - including direct hands-on work with REST APIs, API testing tools (e.g., Postman), or integration platforms - with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment (Required)

Knowledge, Skills and Abilities

• Technical Leadership (Required)
• Communication: Excellent oral and written communications; strong interpersonal skills (Required)
• Applications: Proficiency with business application software (Required)
• API & Integration Development: Hands-on proficiency with REST API concepts, API testing/validation tools (e.g., Postman), and integration architecture sufficient to configure, test, and troubleshoot API-based solutions independently, not just present them (Required)
• Strategic Leadership: Ability to provide strategic direction in a leadership role (Required)
• Technical Presentations: Ability to create and deliver technical presentations (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated Position

DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $84,400 - $152,300, inclusive of target incentivesBase Pay Range: $59,080 - $106,610The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

Benefits

• Full and part-time employees have access to the same benefits when eligible
• Medical
• Dental and vision insurance
• A flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.