Team Members - Retail, Dunkin, Nathans, Popeyes, and Shake Shack

Applegreen Group; Spotswood (NJ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Meal Discount

Pet Insurance

Flexible Schedules

Job summary

Applegreen USA Welcome Centers Central Services is seeking Team Members to deliver exceptional customer service, operate POS transactions, and assist with food preparation and stocking across our travel plaza locations. You will play a key role in maintaining cleanliness, safety, and efficiency on the shop floor, while providing a friendly experience to travelers.

Responsibilities include handling cash, processing orders, assisting in kitchen tasks, and supporting cross-selling of products.

Qualifications

• Must be able to stand and walk for extended periods.
• Ability to lift and carry at least 40 pounds.
• Flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Provide exceptional customer service and assist travelers at the Welcome Center.
• Operate POS system, process payments accurately, and follow cash-handling policies.
• Prepare and serve food consistent with quality standards and safety requirements.
• Stock, clean, and stockroom areas; maintain a clean workstation and equipment.
• Assist in various kitchen-related tasks such as prepping, cooking, packaging, and wrapping.
• Cross-sell and upsell products; maintain product knowledge across offerings.
• Follow brand standards, food safety requirements, and company policies.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

Team Members - Retail, Dunkin, Nathans, Popeyes, and Shake Shack

At Applegreen, we Refresh Travelers on their Journey … ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member , you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).