Team Members-Retail, Burger King, Dunkin, and Nathan's

applegreen; Lavallette (NJ); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Flex (Sick Time)

Earned Wage Access

Employee Referral Bonus

Meal Discounts

Flexible Scheduling

Job summary

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, dining and retail options. As a Team Member, you will deliver exceptional customer service, help with cleaning and stocking, process payments at the POS, and assist in preparing and serving food to Travelers.

This non-exempt, seasonal role offers flexible scheduling including days, nights, weekends and holidays.

Qualifications

• Experience in cash handling and customer service preferred.
• Able to stand and walk for extended periods.

Responsibilities

• Provide friendly, helpful customer service to travelers.
• Operate POS system, process payments accurately, follow cash handling policies.
• Follow food safety and labeling procedures, including wrapping, dating, stocking, and rotating products.
• Prepare, thaw, cook, package, wrap and clean kitchen items as needed.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and upsell products to customers.
• Maintain knowledge of plaza products and services.
• Follow brand standards and company policies.

Skills

Customer service

Cash handling

Tools

POS system

Job description

Team Member

Department: Operations

Status: Non-Exempt

Reports To: General Manager

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

We’re excited to welcome new Team Members during our busiest and most dynamic times of the year! Those hired during peak business periods (typically between April 1st and September 30th) will join us as Seasonal Associates—a vital part of our team. Seasonal Associates enjoy a variety of valuable benefits, including:

• Flex (Sick Time)
• Earned Wage Access
• Employee Referral Bonus
• Meal Discounts
• Flexible Scheduling

We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).