Team Members - Dunkin, Burger King, Auntie Annes, and Retail

Applegreen (US) Welcome Centers; Park Ridge (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedules

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

ApplegreenUSA is hiring a Team Member to join our travel plaza locations. You will deliver friendly service, prepare and stock food, handle transactions, and support daily operations to meet customers’ needs.

We value flexible schedules, teamwork, and a positive attitude. The role requires standing, lifting, and adapting to shift work including nights and weekends, with opportunities for growth within the company.

Qualifications

• Customer service experience is preferred.
• Cash handling experience is preferred.

Responsibilities

• Provide friendly customer service to travelers at the plaza.
• Operate POS system and handle payments accurately.
• Prepare, stock, and present food items following safety standards.
• Perform kitchen-related tasks including prep, packaging, and cleaning.
• Maintain clean and organized workstation and equipment.
• Cross-sell and upsell products where appropriate.
• Know products and services available in the plaza.
• Follow brand standards and company policies.

Skills

Customer service

Cash handling

Job description

What We Do

At Applegreen, we

Team Member

What We Do

At Applegreen, we Refresh Travelers on their Journey . ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people .
• We are driven by pace , passion and performance.
• We seek opportunities and embrace change .

Benefits

• Flexible Schedules
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).