Team Member - Winrock

Chuze Fitness; Albuquerque (NM); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on Chuze retail and Chuze Bl

Job summary

Chuze Fitness in Albuquerque, NM is hiring a Team Member to welcome members, handle memberships, tours, and everyday club operations.

You will maintain a sparkly environment, greet members warmly, assist with sign-ups, and uphold service standards while collaborating with a dynamic team in a fast-paced, friendly culture.

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, programs, amenities, and tours.
• Ensure the club is clean and inviting with daily maintenance tasks.
• Support front desk operations with memberships, retail sales, check-ins, and phone inquiries.
• Resolve member questions related to accounts and services, with leadership support as needed.
• Prepare and serve smoothies at clubs with Chuze Blends.
• Support Kids Club operations to ensure excellent service for families.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.


• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.


• Authenticity - We show up as our true selves and never compromise on our integrity.


• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Your New Role

Pay Range: $XX.XX - $XX.XX / hour; based on experience.

Hours:

As a Team Member at Chuze, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your days will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Responsibilities

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours


• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members


• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries


• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed


• Prepare and serve smoothies (at clubs with Chuze Blends)


• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families

Your Perks

• Free MAX Chuze Fitness membership


• 401k


• Discounts on all Chuze retail and Chuze Blends purchases


• Chuzer Referral Incentive Program


• Free First Aid/CPR and food handler certifications


• Engaging and dynamic work environment with growth opportunities

Requirements

Your Skills

• Excellent customer service, communication, and interpersonal skills over the phone and in person


• Team-based mindset with the capacity to receive and deliver feedback


• Strong attention to detail and multitasking skills


• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

Preferences

• Previous customer service experience


• High school graduate or equivalent


• Bilingual

Physical Abilities

• Ability to read, write, and communicate clearly in English


• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements


• Ability to stand for extended periods


• Ability to operate a telephone, computer, and other standard office equipment


• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.