Team Member & Shift Leaders

Pieology Maple Grove; Maple Grove (MN); On-site; USD 16,531 - 20,664; Part time

Job summary

Wet Willie's in Maple Grove, MN is seeking a Team Member & Shift Leader to provide exceptional guest service and maintain high food quality standards. The ideal candidate should be at least 16 years old and possess strong communication skills.

This role involves working flexible hours, ensuring the restaurant remains clean, and delivering quality products to guests. Reliable transportation is essential.

Qualifications

• Must be at least 16 years of age.
• Good verbal and written communication skills.
• Must have reliable transportation to work.
• Must be able and willing to work flexible hours.

Responsibilities

• Provide consistent quality product and guest service.
• Follow guest service guidelines and procedures.
• Prepare and deliver food products according to standards.
• Maintain cleanliness and safety of the restaurant.

Skills

Teamwork

Customer interaction

Problem-solving

Initiative

Education

High school diploma or equivalent

Job description

Job 143099 - Team Member & Shift Leaders
Maple Grove, MN

The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant and safe for all guests and employees.

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Pieology guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality pizzas; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.

Requirements

Education:

Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.

Experience:

Must be a minimum of 16 years of age.

Transportation:

Must have reliable transportation to work.

Accessibility:

Must have telephone or other reliable method of communicating with the restaurant.

Hours:

Must be able and willing to work flexible hours, possibly including opening and closing shifts.

Skills and Abilities

• Ability to work with others (as a team).
• Ability to comfortably interact with all guests.
• Ability to look at the restaurant operations (from a guest’s point of view).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem solving skills.

Physical Abilities

• Stand for long periods of time.
• Bend and stoop.
• Work around others in close quarters.
• Move throughout the restaurant to work specific stations or perform assigned tasks.
• Able to lift 50 - 75 lbs. comfortably.