Team Member - Server Cashier

GK Brands NY,NJ and FL; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Golden Krust is seeking a frontline team member to deliver fast, friendly service and quality pastries in a clean environment. You will handle cash, follow the restaurant's SOPs, and support food preparation and stocking.

Ideal candidates read/write English, have a high school diploma, and hold a NYC Food Handler/ServSafe permit. The role requires standing for long periods and ability to lift up to 50 pounds.

Qualifications

• Front-of-house experience or supervision experience preferred.
• Must read/write/speak English.
• Food handler permit or ServSafe required in NYC.

Responsibilities

• Follow cash handling procedures and balance cash daily.
• Follow the We G.O.T. You 3 steps of service: Greeting, Order Taking & Parting Phrase.
• Follow meal portioning guides for accurate quantities.
• Record temperatures on steam table and hot holding units.
• Prepare pastries and wrap sale items.
• Maintain cleanliness of workstation, dining room, and restrooms.
• Count and replenish stock as needed.
• Assist with baking of products.
• Adhere to Golden Krust SOPs.
• Complete daily stock reports.
• Communicate with BOH and manager when items are needed.
• Other duties as assigned.

Skills

Service & Food knowledge

Cash handling

Communication skills

Basic math

Standing for long periods

Lifting up to 50 lbs

Education

High school diploma or equivalent

NYC Food Handler Permit/ServSafe

Tools

POS system

Job description

JOB SUMMARY

To provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean environment.

RESPONSIBILITIES

• Follow all cash handling procedures & ensure cash is balanced daily.
• Follow the 'We G.O.T. You' 3 steps of service to ensure excellent customer service ( Greeting, Order Taking & Parting Phrase).
• Follow the meal portioning guides to ensure accurate quantities are being served.
• Record temperature of food items on the steam table and other hot holding units throughout the day.
• Prepare pastries e.g. Bun and cheese, slice cake and wraps for sale.
• Maintain cleanliness and organization of workstation, dining room, and restrooms.
• Count and replenish stock where needed including plates, napkins and utensils.
• Assist with the baking of products.
• Follow all standard operating policies and procedures as outlined by Golden Krust.
• Complete daily stock reports.
• Communicate effectively with the Back of the House (BOH) team members and manager when items are needed.
• Any other duties that may be assigned.

EDUCATIONAL REQUIREMENTS AND EXPERIENCE

• High school diploma or equivalent.
• Must be able to read, write, speak, and understand English.
• A current NYC Food Handler Permit/ServSafe Food Handler Permit

SKILLS REQUIREMENTS

• Have knowledge of service and food and beverage, generally involving at least one year of front-of-the-house operations or have previously operated at a supervisory level.
• Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

HYGIENE AND DEPORTMENT

• Cover hair at all times.
• Wear the proper uniform, including name tag, at all times.
• Ensure that nails are kept short and clean - no nail polish.
• Exhibit good hygiene at all times.
• Wear full shoes at all times - No slippers.

PERFORMANCE CRITERIA

This job is satisfactorily performed when:

• Sales targets are achieved.
• The profitability goal of the restaurant is achieved and maintained.
• The restaurant maintains excellent assessment ratings.
• Customers are provided with the highest level of service, and there is repeat business because of this factor.
• A high level of initiative, flexibility, and dependability is displayed at all times.
• The job is performed with professionalism and integrity.