Team Member-Pret, Dunkin, & Starbucks

Applegreen Travel Plazas; Newark (DE); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible shifts

Meal discounts

Employee referral bonus

Earned wage access

Sick time (Flex)

Job summary

A leading travel plaza operator in the United States is seeking Team Members to provide exceptional customer service at travel plazas. As a Team Member, you will assist travelers through various tasks such as processing payments, maintaining cleanliness, and ensuring food safety. This position allows for both part-time and full-time roles with varied shift options. Ideal candidates should demonstrate a friendly demeanor and be able to work in a fast-paced environment, often during peak seasons.

Qualifications

• Ability to interact with the public and coworkers in a friendly manner.
• Preferred experience in cash handling and customer service.

Responsibilities

• Provide exceptional customer service by engaging positively with travelers.
• Operate point-of-sale (POS) system and process payments.
• Follow food handling procedures and maintain cleanliness.

Skills

Customer service skills

Cash handling experience

Friendly and outgoing demeanor

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

ApplegreenUS operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options from premium brands such as Chick-fil-A, Dunkin’, Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many more

We’re excited to welcome new Team Members during our busiest and most dynamic times of the year! Those hired during peak business periods (typically between April 1st and September 30th) will join us as Seasonal Associates—a vital part of our team. Seasonal Associates enjoy a variety of valuable benefits, including:

• Part-time and full-time roles with varied shift options
• Flex (Sick Time)
• Meal Discounts
• Earned Wage Access
• Employee Referral Bonus

We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).