Team Member Maintenance

The Grounds Guys, a Neighborly Company; Rockford (IL); On-site; USD 24,796 - 27,552; Part time

Job summary

A residential and commercial service provider in Rockford, Illinois, is seeking a motivated Maintenance Team Member. This role involves performing basic landscape maintenance tasks, ensuring high quality and service standards while working outdoors in varying weather conditions. Ideal candidates are passionate about customer service and dedicated to their work. The pay range for this position is $18.00 to $20.00 per hour, depending on experience.

Qualifications

• Experience in landscaping, lawn service, or related fields preferred.
• Willingness to complete training within 6 months if inexperienced.

Responsibilities

• Perform basic landscape maintenance tasks such as mowing, trimming, and pruning.
• Ensure all tasks are completed and prepared for the next day.
• Work outdoors in all weather conditions and perform physically demanding work.

Skills

Customer service orientation

Communication skills

Job description

Here’s the deal: we’re excellent at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping services. Our success depends on amazing team members like you. If you’re ready to advance your career, we want to hear from you.

At Ground Guys, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts committed to making a great first impression. From our professional appearance to our attention to detail, we stand by our Neighborly Done Right Promise every time.

We are seeking a motivated individual for the role of Maintenance Team Member. As the company grows, there will be opportunities to advance into higher-level roles.

Is this right for you?

If you identify with any of these qualities, we encourage you to apply immediately:

• You are passionate about serving others, including your crew, customers, and community.
• You view customer service issues as opportunities to create raving fans.
• You pride yourself on communication and are dedicated to completing tasks regardless of challenges.

Your Responsibilities

• Front-Line Employee: You are the boots on the ground, providing exceptional care.
• You will perform basic landscape maintenance tasks such as mowing, trimming, blowing, edging, weeding, pruning, and related duties, maintaining high quality and service standards.
• You must be able to work outdoors in all weather conditions, perform physically demanding work, and lift/carry 35-80 pounds frequently.
• You will ensure all tasks are completed and prepared for the next day.

How We Measure Success

• Attendance: Critical for meeting customer service goals; presence as required by your supervisor is essential.
• Budget vs. Actual Hours: Managing time efficiently to keep jobs profitable.
• Return Rates: Ensuring quality to minimize rework.
• Customer Retention: Building strong relationships through exceptional service.
• Utilization of Software & Processes: Using tools effectively to support all objectives.

Job Requirements

• Experience in landscaping, lawn service, or related fields preferred.
• If inexperienced, willingness to complete training within 6 months.

Benefits & Pay

The pay range is $18.00 to $20.00 per hour, depending on experience.

If you meet the requirements and are interested, apply today. Our system will schedule you for an interview if qualified.