Team Member Landscaping and Lawn Maintenance

The Grounds Guys, a Neighborly Company; Cary (NC); On-site; USD 34,000 - 41,000; Full time

Job summary

The Grounds Guys, a Neighborly Company in Cary, North Carolina, is seeking a Landscaping Team Member to join their dedicated team. In this role, you will provide exceptional lawn care and landscaping services, ensuring high-quality maintenance and customer satisfaction.

A passion for serving others and the ability to perform physical labor outdoors in all weather conditions are required. The pay range for this position is $16.50 to $19.50, depending on your experience.

Qualifications

• Prior experience in landscaping, lawn service, or similar service industries required.
• Must be willing to complete training within 6 months if no experience.

Responsibilities

• Provide exceptional care as a front-line employee.
• Perform basic tasks related to landscape maintenance with high quality.
• Work outdoors in all weather conditions and lift/carry 35–80 pounds.

Skills

Customer service

Physical endurance

Team collaboration

Job description

Overview

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career, then we want to talk with you.

At The Ground Guys, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at The Grounds Guys, we are looking for someone ready to take a step forward in their career as a Landscaping Team Member. And as the company grows, you will have the opportunity to grow into a higher-level role as well.

Is this right for you?

• You are passionate about serving others, including your crew, the customers, and the community.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as a Landscaping Team Member

• Front-Line Employee – You are quite literally the boots on the ground. You’ll be a front‑line employee who provides exceptional care.
• The team looks to you to perform basic tasks related to landscape maintenance at high levels of quality and service delivery. This may include other lawn care duties when not focused on landscaping work.
• You must be able to work outdoors, in all weather conditions, doing very physical work, able to lift/carry 35–80 pounds often.
• You ensure everything is wrapped up and set to go for the next day.

How We Measure Success

• Attendance: It’s critical to meet our Customer Service goals. You need to be here as required by your supervisory team.
• Budget vs Actual Hours: Keeping jobs profitable is dependent on managing the time planned and spent at each job.
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all of the above possible.

Job Requirements for Landscaping Team Member

• Prior experience in landscaping, lawn service, or similar service industries.
• If you don’t already have experience, you must be willing to complete training within 6 months.

Benefits & Pay

The pay range for this position is $16.50 to $19.50 and is dependent on your experience as a lawncare or landscaping professional.