Team Member (Full Time)

SKIMS; Austin (TX); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Generous employee discount

Paid sick time

Mental health resources

Hands-on training experience

Job summary

A contemporary fashion brand is seeking a full-time Team Member in Austin, Texas. This role requires passion for customer service and a desire to create a positive store experience. Responsibilities include greeting customers, maintaining store organization, and supporting product knowledge. Ideal candidates should be proactive, open to feedback, and willing to learn. The role offers perks like a generous employee discount and paid sick time, while requiring full availability and physical activity throughout the shift.

Qualifications

• Full-time availability and open schedule are required.
• Must be 18 years or older.
• Ability to stand and remain active for the entire shift.

Responsibilities

• Deliver an exceptional store experience and foster a positive environment.
• Support customers with product knowledge and authentic interactions.
• Maintain an organized and welcoming store environment.

Skills

Customer service passion

Strong communication skills

Ability to work in a fast-paced environment

Proactive approach

Eagerness to learn

Job description

Team Member (Full Time)

SKIMS is a solutions‑oriented brand creating the next‑generation of underwear, loungewear, and shapewear.

Department: Retail - Stores

Location: The Domain

Compensation: $24.00 / hour

Description

The Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering an exceptional store experience. You are customer‑focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store and be a champion of our mission and values.

Responsibilities

• Greet every customer with warmth, authenticity, poise, and intention.
• Learn our product stories, sizing, and fit so you can confidently and thoughtfully support each customer and build trust.
• Use elevated body language, professional tone, and refined selling behaviors to maintain a premium brand feel.
• Stay focused and aware during busy peak hours, keeping the floor stocked, clean, and organized.
• Leverage our company tools, resources, and the support of your team.
• Be flexible and step into different zones of the store as needed.
• Be curious and ask questions. Take feedback seriously.
• Bring energy and intention to every shift.
• Hold yourself to a high standard of excellence.
• Communicate openly and professionally, listen actively, and contribute to a team culture built on support and trust.
• Celebrate what makes each customer and Team Member. Champion our mission through inclusivity, strong product knowledge, and a passion for helping others.

Requirements

• Full‑time availability. Open availability.
• Must be 18 years of age or older.
• Passion for customer service and a genuine desire to help others.
• Ability to work efficiently in a fast‑paced, premium retail environment with professionalism.
• Strong communication skills with a proactive, solutions‑oriented approach.
• Eagerness to learn and grow, open to feedback, training, and new responsibilities.
• Previous experience in retail, service, or hospitality is a plus but not required.
• A fan of SKIMS, our product, and our values.
• Must be able to stand, remain physically active, move around all areas of the store, and be accessible to customers for 100% of the shift.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly.
• Does not want to be an influencer.

Benefits + Total Rewards

• Generous employee discount.
• Paid sick time.
• Mental health resources for your wellbeing.
• Hands‑on experience with best‑in‑class product, service, and operational training.

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.