Team Member - Dunkin'

Applegreen Group; Plainfield (CT); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Meal Discounts

Earned Wage Access

Flex Time

Employee Referral Bonus

Job summary

Applegreen US operates over 100 travel plazas across the Northeast and Midwest offering convenience, retail, and a wide range of food options from premium brands.

Team Members provide exceptional customer service, handle payments at POS, assist with food preparation and stocking, and ensure cleanliness and safety. Flexible schedule including days, nights, weekends, and holidays is available, with opportunities as Seasonal Associates during peak periods.

Qualifications

• Proven ability to interact with customers and coworkers in a friendly, enthusiastic manner.
• Cash handling experience preferred and customer service experience is desirable.

Responsibilities

• Provide exceptional customer service to travelers.
• Operate point-of-sale (POS) system and handle payments accurately.
• Follow cash handling policies and procedures.
• Prepare and serve quality food and stock items.
• Clean, stock, and sanitize workstation and equipment.
• Cross-sell and upsell products as appropriate.
• Maintain knowledge of plaza products and services.
• Follow brand standards and food safety requirements.
• Perform other tasks as assigned.

Skills

Customer service

Cash handling

POS operation

Job description

What We Do

Applegreen US operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options from premium brands such as Chick-fil-A, Dunkin’, Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many more

Benefits

• Part-time and full-time roles with varied shift options
• Flex (Sick Time)
• Meal Discounts
• Earned Wage Access
• Employee Referral Bonus

Team Member

Department: Operations

Status: Non-Exempt

Reports To: General Manager

What We Do

Applegreen US operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options from premium brands such as Chick-fil-A, Dunkin’, Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many more

Benefits

We’re excited to welcome new Team Members during our busiest and most dynamic times of the year!

Those hired during peak business periods (typically between April 1st and September 30th) will join us as Seasonal Associates—a vital part of our team. Seasonal Associates enjoy a variety of valuable benefits, including:

• Part-time and full-time roles with varied shift options
• Flex (Sick Time)
• Meal Discounts
• Earned Wage Access
• Employee Referral Bonus

We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).