Team Member-Belle Vernon

Family Farm & Home, Inc.; Vernon (Wyoming County); On-site; USD 17,000 - 22,000; Full time

Job summary

Family Farm and Home is seeking a Team Member to join our retail store team. You will greet customers, assist with day-to-day tasks, stock products, and operate the register to support a high level of service.

The role requires strong communication, organizational skills, and the ability to multitask in a busy environment. You may work weekends, evenings, and holidays while upholding store safety and cleanliness.

Qualifications

• Able to work a flexible schedule including weekends, evenings, and holidays.
• Clear and effective communication with customers and teammates.
• Strong organizational skills with attention to detail.
• Ability to multitask efficiently in a busy retail environment.
• Basic computer skills for point-of-sale and store systems.
• Stand for extended periods and lift up to 50 lbs.
• Operates forklift/pallet jack safely (where trained).

Responsibilities

• Promote the store's mission and family values.
• Execute daily store goals and priorities set by management.
• Receive tasks from corporate office and store leadership.
• Greet customers and assist with in-store and online shopping.
• Encourage enrollment in loyalty programs and financing options.
• Answer phones professionally and process special orders.
• Use POS to checkout and follow cash handling procedures.
• Assist in store layout and promotional signage.
• Support stock, back stock, and recovery processes.
• Maintain store cleanliness and safety standards.
• Support audits, safety, and loss prevention measures.
• Assist in building displays and fixtures.
• Contribute to a positive work environment.
• Perform any other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Basic computer skills

Long hours/standing

Lift up to 50 lbs

Tools

Forklift operation

Job description

Job Description

Posted Friday, August 7, 2026 at 4:00 AM | Expires Tuesday, September 8, 2026 at 3:59 AM

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

All Team Members at Family Farm and Home must show the desire to work toward our Mission to build a family dedicated to providing exceptional service, products, and prices focused on fulfilling the lifestyle needs of our customers who aspire to Live, Work, & Grow. Additionally, a Team Member will be responsible for contributing to the daily maintenance of the store appearance which includes stocking products, placing items into back stock areas, recovery and assembly of products, operations of the cash register, and the general cleanliness of the store.

Essential Duties and Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Executes daily operational goals and priorities assigned by store management.
• Utilize Farm Hand to receive communication and tasks from corporate office and store management.
• Greets customers as they enter/exit the store. Interacts with store customers in a pleasant and positive manner.
• Solicits customers to sign up for Family Farm and Home Programs, i.e. Loyalty program, Extended Warranties, Add-on Initiative, Financing and Item of the Month.
• Answers phone calls in a professional manner. Approach and assist customers in store, on Family Farm and Home supported internet sites, as well as, processing special orders.
• Utilize POS to checkout customers and follow all cash handling processes and procedures
• Utilizes On the Go to complete POG’s and Mass layouts in the correct locations per the store layout.
• Utilizes Harvester to complete online customer orders.
• Understand, support, and solicit customers to use financing options and utilize current financing websites to complete customer credit inquiries.
• Assists in setting promotional signage, price changes, clearance prices, and any other instore signage as directed by store management or company official.
• Assists in freight, recovery and out of stock processes
• Responsible for achieving passing scores on corporate store audits, assessments, store walks
• Maintain awareness of in store safety issues and shoplifting activities. Communicates all potential issues to the store management team.
• Upholds and supports all company Loss Prevention measures
• Operate a forklift and/or pallet jack safely and efficiently (Only 18 years old and above)
• Assists in building/assembling store displays, products, and fixtures.
• Maintain cleanliness of the sales floor, receiving, cash office and register area, as well as restrooms and break room.
• Upholds merchandising, store cleanliness and safety standards.
• Assists in the completion of Daily Operational standards checklist.
• Contributes to a positive working environment for all team members.
• All other duties as assigned by store management or company officials.

Team Member Requirements

A Family Farm and Home Team Member must be able to work a flexible schedule including weekends, evenings, and holidays. Successful Team Members at Family Farm and Home will be committed to excellent service and customer satisfaction. Team Members will need to be able to communicate clearly and effectively with all customers as well as other team members. They must have organizational skills, pay attention to detail, and be able to multitask. They need to have knowledge of basic computer systems. Team Members must be able to stand for extended periods of time as well as be able to reach, bend, twist, kneel, and lift up to 50lbs.

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.