Team Member - Auntie Annes

Applegreen Group; Long Branch (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

401(k) with company match

Paid time off

Earned wage access – pay on demand

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

Applegreen USA Welcome Centers Central Services is hiring a Team Member to deliver excellent customer service, self-checkout handling, and food service tasks. You’ll work in a fast-paced travel plaza environment, stocking, cleaning, and assisting travelers with a friendly, upbeat attitude.

The role involves handling payments at the counter, following safety and brand standards, and performing various kitchen and serving tasks as needed to ensure a positive visitor experience.

Qualifications

• Experience interacting with the public and coworkers in a friendly, enthusiastic manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Provide exceptional customer service and engage with travelers at the counter.
• Operate the POS system, process payments accurately, and follow cash-handling policies.
• Prepare and serve food items and ensure proper portioning and labeling.
• Stock, clean, and maintain sanitary workstations and equipment.
• Support in food prep tasks, including packaging, wrapping, and basic cooking duties.
• Cross-sell and upsell products to customers to meet store goals.
• Maintain knowledge of products and services offered at the plaza.
• Adhere to brand standards, safety rules, and company policies.
• Perform additional duties as assigned.

Skills

Customer service

Cash handling

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

At Applegreen, we Refresh Travelers on their Journey ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member , you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).