Team Member at Convenience Store - Graveyard Shift

Ontario Trillium Foundation; Lebanon (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Ontario Trillium Foundation is seeking an Overnight Team Member to run the store during the graveyard shift from 10:00 PM to 6:00 AM. You will greet guests, take orders, and process payments with accuracy while maintaining a secure overnight environment.

Responsibilities include nightly cleaning, inventory replenishment, handling deliveries, and ensuring compliance with safety and policies. Experience in retail, food safety certification, RBV/TABC training, and knowledge of fuel forecourt

Qualifications

• Experience in convenience, grocery, fuel, QSR, or retail environments.
• Food safety certification (e.g., ServSafe or local equivalent).
• Responsible Beverage Training (RBV/TABC or local equivalent).
• Lottery sales experience and familiarity with fuel forecourt operations.
• Knowledge of fuel pumps, forecourt layout, and related safety procedures.

Responsibilities

• Greet guests, take orders, process payments with accuracy, including cash, credit, and EBT as applicable.
• Prepare coffee/foodservice items per recipes; maintain condiment bars and freshness.
• Conduct nightly cleaning and maintenance of store areas, restrooms, and equipment.
• Verify IDs for age-restricted sales; complete safety and sanitation logs; follow procedures for incidents.

Skills

Retail Experience

Food Safety Certification

Responsible Beverage Training

Lottery Sales Experience

Fuel Forecourt Knowledge

Job description

Summary

We’re looking for a reliable, safety-minded Overnight Team Member to run the store during the graveyard shift (10 PM–6 AM). You’ll keep the store clean and stocked, serve guests quickly and kindly, handle cash with accuracy, and maintain a secure environment overnight.

Schedule

• Shift: 10:00 PM – 6:00 AM (overnight)
• Status: Full-time or Part-time
• Weekends/Holidays: Required on a rotating basis

What You’ll Do (Key Responsibilities)

Guest Service

• Greet every guest; take orders; process payments (cash, credit, EBT where applicable) with 100% accuracy.
• Prepare fresh coffee/roller grill/foodservice items per recipes and holding times; maintain condiment bars.
• Resolve guest concerns professionally; escalati ve safety or policy issues to the on-duty lead/manager.

Store Operations

• Execute nightly cleaning checklist: restrooms, sales floor, counters, coffee area, coolers, roller grill, and foodservice equipment.
• Conduct indoor/outdoor maintenance: sweep/mop, wipe surfaces, empty trash, clean parking lot, pump areas, and windshield stations.
• Replenish merchandise, cooler and fountain stock; rotate using FIFO; set/verify shelf tags and promotional signage.
• Receive and verify overnight deliveries (as scheduled); check dates/temperatures; sign and file invoices.

Compliance & Safety

• Verify IDs for age-restricted sales (alcohol/tobacco/lottery) and follow all state/local laws and company policies.
• Complete temperature logs, sanitation logs, and equipment checks (coolers/freezers/hot hold).
• Monitor fuel pumps/forecourt; report spills or hazards immediately; follow emergency procedures.
• Maintain loss-prevention standards: accurate till counts, safe drops, voids/returns per policy, and incident reports.
• Keep doors secured as required; monitor cameras; limit back-room access; follow robbery-deterrence best practices.

Cash & Reporting

• Open/close tills; balance drawer; perform safe drops; complete nightly reports and email/submit as directed.
• Troubleshoot basic POS/pump errors and contact support according to the escalation sheet.

What You’ll Bring (Qualifications)

Preferred

• Convenience, grocery, fuel, QSR, or retail experience.
• Food safety certification (e.g., ServSafe or local equivalent).
• Responsible beverage/vendor training (RBV/TABC or local equivalent).
• Lottery sales experience and fuel/forecourt familiarity.