Team Member 3

Wisconsin - KFC; Altoona (WI); On-site; USD 42,000 - 55,000; Full time

Job summary

Mitra QSR is hiring a Manager to oversee restaurant operations, product prep, customer relations, and team management. You will drive the delivery of high-quality food and service while maintaining brand standards.

As a manager, you will lead a team, ensure food safety, participate in training, and uphold cleanliness and appearance across all areas of the restaurant. This role emphasizes a hands-on approach, guest experience, and collaboration to sustain Mitra QSR’s culture and performance.

Qualifications

• Positive mindset and friendly demeanor with customers
• Willingness to learn and follow Mitra/MITRA QSR processes
• Ability to adapt and work with the team to meet standards

Responsibilities

• Ensure each guest has a great experience with friendly service and quality food
• Maintain strict food safety practices to protect customers
• Involve in food preparation and cooking according to standards (if not a minor)
• Present a professional appearance and adhere to uniform and grooming standards
• Collaborate with team members to foster a positive work environment
• Engage in training and development under supervision and apply learnings on the job
• Keep the restaurant clean and well-maintained for safety and efficiency

Skills

Great attitude

Team player

Learner mindset

Job description

Overview

Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.?

Mitra QSR is one of the largest KFC franchise organizations in the country. This description summarizes the role and opportunities within our team.

Job Summary

As a Manager, your responsibilities include restaurant operations, product preparation, customer relations, team management, and ensuring the highest quality of products and services are delivered to each customer every day.

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Role Expectations

• Work Ethic: Be dependable, punctual, and ready to work each shift with enthusiasm and dedication
• Team Spirit: Collaborate with your team to make each shift enjoyable and successful
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
• Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills and Qualifications

• Great Attitude: Must be willing to smile. We will teach you the rest
• Team Player: Success depends on the team's success
• Learner Mindset: Enjoys learning and following processes and guidance

Requirements

• Must be at least 18 years old with valid U.S. ID
• Must be flexible with work hours, including weekends and holidays, to meet business needs
• Ability to stand for lengthy periods and lift up to twenty-five pounds
• Be willing to have fun and be part of the Mitra culture

Join us at Mitra QSR and be part of a team where your passion fuels our success! Visit our website at Mitra QSR Careers to apply and learn more about us