Team Member $15.00

Steak 'n Shake Evanston; Evanston (IL); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Meal discounts

Flexible scheduling

Paid training

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to deliver genuine hospitality, take orders (including kiosk assistance), and maintain high-energy service. You’ll join a team that values every guest, and you’ll help keep service fast and friendly while upholding brand standards and a positive work environment.

Ideal candidates have strong customer service skills, a cheerful attitude, and the ability to multitask in a busy setting. Flexible scheduling and opportunities for growth are offered.

Qualifications

• Strong customer service skills.
• Ability to greet guests warmly and communicate clearly.
• Willingness to work in a fast-paced environment.

Responsibilities

• Greet every guest with a genuine smile.
• Take orders accurately, including kiosk assistance.
• Maintain friendly eye contact and energetic service throughout the shift.
• Represent and uphold Steak ’n Shake values and standards.
• Work well with the team to keep service fast and friendly.
• Stand and work on your feet for extended periods.
• Follow brand standards for food safety, cleanliness, and dress code.

Skills

Customer service

Communication

Teamwork

Multitasking

Positive attitude

Job description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first‑hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Benefits*

• HSA with Employer Contribution

Perks

• Flexible Scheduling
• Meal Discounts
• Paid Training
• Associate Emergency Foundation

* Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

If you’re ready to bring great food, great service, and great energy to every shift, apply today and see why Steak ’n Shake continues to set the standard in premium burgers and shakes.

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