Team Member 1

Maryland - KFC; Baltimore (MD); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Discounts

Education Opportunities

KFC Scholarships up to $20,000

Job summary

K071037 - Liberty Road in Baltimore, Maryland is hiring Team Members for levels 1 to 3, including cashiers and cooks. The role involves ensuring an excellent customer experience, maintaining food safety, and working collaboratively with the team. No experience is required as comprehensive training will be provided on customer service and food preparation. Candidates should be flexible with their hours, able to stand for long periods, and lift up to 25 pounds. Join a family-oriented company with growth opportunities and benefits.

Qualifications

• Must be at least 16 years old with valid U.S. ID.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to twenty‑five pounds.

Responsibilities

• Ensure every customer has an excellent experience by greeting them warmly.
• Follow all food safety protocols to ensure the health and safety of our customers.
• Maintain a professional appearance as you are the face of our restaurant.

Skills

Great Attitude

Team Player

Learner Mindset

Job description

HIRING TEAM MEMBER LEVELS 1 - 2 - 3 (Includes; Cashiers, Cooks, Entry Level Shift Manager Positions)

Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world’s largest restaurant company, Yum! Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the largest KFC franchise organizations in the country.

COMPANY INTRODUCTION

• At Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S.
• Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast‑changing world.
• Our Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth.
• Our Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us.

WHY JOIN US?

• Family‑Oriented Company Culture
• Great Working Hours (No breakfast and typical restaurant close by 11pm)
• Employee Recognition Programs
• Community Involvement Opportunities
• Competitive Wages
• Growth Opportunity
• Employee Discounts
• Education Opportunities
  • KFC Scholarships up to $20,000 for college or trade school
  • Tuition‑Free Degree fully funded by the KFC Foundation
  • Career Advancement

JOB SUMMARY

As a Team Member, you will play a role and take pride in delivering great food with a smile, served quickly in a clean restaurant. No experience required, you will receive comprehensive and detailed training on Customer Service, Food Preparation, Equipment, Technology, Brand and Mitra Standards.

RESPONSIBILITES

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile.
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers.
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards.
• Appearance: Maintain a professional appearance as you are the face of our restaurant; wear the appropriate uniform and adhere to our grooming standards.
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment.
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job.
• Cleanliness and Maintenance: Keep the restaurant clean and well‑maintained, including the front‑of‑house, kitchen, and equipment, to ensure a safe and efficient environment.

ROLE EXPECTATIONS

• Work Ethic: Be dependable, punctual, and ready to work each shift with enthusiasm and dedication.
• Team Spirit: Collaborate with your team to make each shift enjoyable and successful.
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food.
• Maintain Standards: Keep the restaurant and equipment clean and well‑maintained, and uphold overall operations.
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies.

SKILLS AND QUALIFICATIONS

• Great Attitude: Must be willing to smile. We will teach you the rest.
• Team Player: Success depends on the team's success.
• Learner Mindset: Enjoys learning and following processes and guidance.

REQUIREMENTS

• Must be at least 16 years old with valid U.S. ID.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to twenty‑five pounds.
• Be willing to have fun and be part of the Mitra culture.